Operations Executive

7 hours ago

Indore, Madhya Pradesh, India Jana Small Finance Bank Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Role & responsibilities:

Branch Customer Service & Delivery Officer (BCSDO)

Preferred candidate profile:

Min 1 Yrs exp must in operation profile

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team.

The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.

This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail.

Provide general banking information and resolve customer queries promptly

Maintain high standards of speed and accuracy in all transactional processes

Identify and promote cross-selling opportunities for other banking products and services

Ensure a positive and professional customer experience to foster loyalty and referrals

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