Inside Sales Manager

16 hours ago

Indore, Madhya Pradesh, India Imast Operations Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location: Indore

Organization: IMAST Operations Private Limited

Department: Sales / Presales

Reports To: Director Sales & Business Development

About IMAST

IMAST Operations Pvt. Ltd. is India's leading Loyalty & SaaS-based solutions provider with 100+ clients across 18+ industries. With our flagship platform IMAST 360, we deliver cutting-edge solutions such as Distributor Management Systems (DMS), Sales Force Automation (SFA), Retail Point, Loyalty & Rewards Management, and Service Management Systems.

Role Overview

The Presales Manager will play a crucial role in supporting the sales team by translating client requirements into tailored IT SaaS solutions, creating compelling presentations, and ensuring smooth coordination between business development, product, and technical teams. This role requires a strong blend of technical understanding, solution consulting, and client-facing skills.

Key Responsibilities

Client Engagement & Requirement Analysis

  • Work with the sales team to understand client business needs and pain points.
  • Conduct requirement-gathering sessions and create solution design documents.
  • Map client requirements to IMAST SaaS solutions (DMS, SFA, Loyalty, Service Management, etc.).

Solution Designing & Presentation

  • Create and deliver presentations, proposals, and demos tailored to client use cases.
  • Collaborate with the product and tech teams to ensure accurate solution alignment.
  • Highlight product differentiators and value propositions to prospective clients.

Proposal & RFP Management

  • Draft detailed RFP responses, proposals, and technical documentation.
  • Define solution architecture, workflows, and high-level implementation plans.
  • Estimate resources and timelines in collaboration with internal teams.

Sales Enablement & Support

  • Train and support business development executives with solution knowledge.
  • Assist in preparing business cases, ROI models, and competitive analysis.
  • Act as the bridge between clients, sales, and product/tech teams during the pre-sales cycle.

Stakeholder Collaboration

  • Work closely with the delivery and implementation team for smooth project handover.
  • Provide inputs to the product team for enhancements based on market feedback.
  • Participate in client workshops, pilots, and proof-of-concepts.

Required Skills & Competencies

  • Strong understanding of SaaS solutions, CRM, DMS, SFA, Loyalty, and IT applications.
  • Excellent communication, presentation, and documentation skills.
  • Ability to translate business problems into IT solutions.
  • Proficiency in preparing solution documents, proposals, and demo scripts.
  • Strong analytical and problem-solving skills.
  • Ability to work with cross-functional teams (Sales, Product, IT, Rewards).

Qualifications & Experience

  • Bachelor's Degree in Engineering / Computer Science / Business Administration.
  • MBA (preferred, not mandatory).
  • 5+ years of experience in Presales / Solution Consulting / SaaS Sales support.
  • Exposure to B2B enterprise SaaS solutions is highly desirable.

Why Join IMAST?

  • Opportunity to work with India's leading Loyalty & SaaS solution provider.
  • Exposure to 100+ brands across industries.
  • High growth career path with leadership opportunities.
  • Collaborative, innovation-driven work culture.

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