Customer Experience Executive

1 week ago

Chennai, Tamil Nadu, India Knack Studios Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Knack Studios, established by NAC Jewellers in 2017, is a premier post-production facility. Located in a sprawling 15,000 sqft space, the studio is equipped with world-class technology including Dolby Atmos Mix Stages, VIP dubbing suite, ADR, VFX, DI suites. The facility offers comprehensive post-production services under one roof, with experienced technicians ensuring a dynamic and exceptional movie-making experience.

Role Description

We are seeking a full-time Customer Experience Executive responsible for ensuring customer satisfaction and support. This on-site role, based in Chennai, involves handling customer inquiries, resolving issues, and providing a high level of service. The Customer Experience Executive will also be tasked with analyzing customer feedback and working closely with various departments to enhance the overall customer experience.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Customer Support and Communication skills
  • Strong Analytical skills
  • Excellent problem-solving and multitasking abilities
  • Proficiency in using customer relationship management (CRM) software
  • Ability to work independently and as part of a team
  • Experience in the media or entertainment industry is an advantage
  • Bachelor's degree in Business Administration, Communications, or a related field

  • Customer support executive

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer Care executive

    6 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer Care

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer Experience Executive

    1 day ago

    Chennai, Tamil Nadu, India Navia Markets Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Overview:As a Customer Experience Specialist, you'll be at the forefront of our client interactions, ensuring their queries are addressed promptly and with care. Your ability to provide accurate and insightful solutions plays a pivotal role in shaping our image as a customer-centric organization.Key ResponsibilitiesClient Support:Multi-Channel...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per year

    Job Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...

  • Customer Experience Associate

    1 week ago

    Chennai, Tamil Nadu, India MAERSK Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    OpportunityKey responsibilities:To manage the entire supply chain for key clients, from procurement to delivery, ensuring timely and efficient logistics operations while adhering to customer requirements and optimizing costs, utilizing Maersk's global network and digital platforms to deliver seamless supply chain solutions for clients.Customer Relationship...

  • Customer Experience

    1 week ago

    Chennai, Tamil Nadu, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Experience 1) Service Delivery & data security · Manage enterprise servers and collocation racks and SLAs. · Implement infrastructure monitoring tools and practices. · Coordination with Facility Management Team for Infrastructure availability reports & BMS reporting. 2) Customer Support · Ensure quick and effective redressal of...

  • Community Executive

    3 days ago

    Chennai, Tamil Nadu, India The Executive Zone Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job descriptionWe are looking for a Community Executive to perform a variety of administrative tasks and you will be the first point of contact for the company. You will handle the flow of people through the business and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.Responsibilities:Serves...