
Pre-Sales cum Customer Support Executive
4 days ago
Company Description
YUTO is a leading provider of superior packaging solutions and services, headquartered in Shenzhen. Founded in 1996 and listed on the Shenzhen Stock Exchange since 2016, YUTO employs a 20,000-strong workforce with over 50 manufacturing centers worldwide. Utilizing cutting-edge printing technologies and a global delivery network, YUTO delivers innovative, sustainable packaging and manufacturing solutions to Fortune 500 companies across various industries. Our bespoke solutions address diverse business challenges, including plastic substitution, retail design, and new materials development.
Role Description
This is a full-time, on-site role located in Bengaluru for a Pre-Sales cum Customer Support Executive. The role involves day-to-day tasks such as assisting the sales team with pre-sales activities, addressing customer inquiries, providing online support, and ensuring customer satisfaction. The executive will also be responsible for maintaining and improving customer service processes to enhance overall customer experience.
Qualifications
- Bachelor's degree with excellent Business Communications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Proficiency in MS Office
- Excellent communication and interpersonal skills
- Ability handle client interactions professionally
- Experience in the packaging industry is a plus
- Languages preferred English, Hindi, Kannada
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