Guest Experience Manager

We are looking for a guest relations executive who is adept at leading a front office, room division, and creat lead from guest side to bring them best experience by travel besides pilgrimages and explore the sight seen give them best content to maintain guest experinence.Job Types: Full-time, PermanentPay: From ₹20,000.00 per monthBenefits:Food...

Company DescriptionRenest Hotels & Resorts is a unique collection of boutique hotels and resorts offering experiential stays in picturesque locations across India. Emphasizing natural aesthetics and sustainability, Renest Hotels & Resorts provides memorable holiday experiences in key locations such as Shirdi, Tirupati, Manali, Gurgaon, Jaipur, and...

We are looking for a highly skilled and experienced Front Office Guest Relation Executive to join our team at the Godwin Hotel Group. The ideal candidate will have 2-5 years of experience in front office operations, excellent communication skills, and a strong passion for delivering exceptional guest experiences.Roles and ResponsibilityManage front office...

Key responsibilitiesDaily operations: Supervise all daily hotel operations, including the front desk, housekeeping, food and beverage, and maintenance.Guest satisfaction: Ensure high levels of guest service, address complaints promptly, and implement strategies to improve the guest experience.Staff management: Recruit, train, and manage staff, ensuring they...

Staff supervision: Train, mentor, and supervise front desk staff, ensuring they adhere to hotel policies and standards. Monitor staff performance and address employee questions and concerns.Guest services: Oversee the check-in and check-out process to ensure it is efficient and welcoming. Handle and resolve guest complaints and resolve disputes to ensure...

Key Responsibilities: Guest Service:Greet and welcome guests upon arrival with a positive and friendly attitude.Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.Provide information about the hotel's services, amenities, and local attractions.Handle guest inquiries, requests, and complaints in a timely and...

Job SummaryAttend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service...

Responsibilities:* Manage guest experience at front desk* Coordinate with housekeeping & maintenance teams* Ensure exceptional customer service* Greet guests, handle requests & manage phone calls

The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations. Majorly responsible for Night Auditor....

F&B Service Associate is responsible for delivering high-quality service to guests in all F&B outlets, ensuring guest satisfaction by maintaining service standards, product knowledge, and professional conduct. The role requires attention to detail, teamwork, and a strong guest-centric approach.Key ResponsibilitiesGuest Service & OperationsGreet guests...