IT Support
2 days ago
We're hiring a hands-on IT Support & Infrastructure Engineer to join our on-site team in Pune (Night Shift).
In this role, you will manage
IT systems, network infrastructure, and end-user support.
You'll take ownership of
office IT setup
, including
network setup (VPNs, firewalls, lease lines), Active Directory management, system configuration, and endpoint management , ensuring secure, reliable, and compliant IT operations.
If you are a
System Administrator, IT Support Engineer, or IT Infrastructure Specialist
passionate about
infrastructure deployment, troubleshooting, and IT operations,
this is your chance to make an impact in a fast-paced environment.
NOTE: Immediate Joiners Preferred
Job Details
- Location: Pune, India
- Work Mode: On-site
- Shift: Night Shift (6:30 PM – 3:30 AM IST)
- Experience: 4–8 Years
- Joining:
 Immediate joiners preferred
- Compensation: Competitive, aligned with market standards
What You'll Do
- Serve as the primary point of contact for all
 internal IT support, troubleshooting, and end-user issues.
- Manage
 onboarding and offboarding IT setups,
 including device configuration, access management, and
 Active Directory provisioning.
- Collaborate with PH and US IT teams to maintain
 standardized IT operations.
- Lead IT infrastructure setup for new office location
 , including:
- Internet lease line, VPN, and firewall configuration
- LAN/WAN network setup and troubleshooting
- Hardware/software installation for voice and non-voice operations
- Oversee
 IT asset tracking, software deployment, endpoint management, and IT compliance.
- Support IT requirements for
 developers, operations, and support teams.
- Ensure
 system security, network reliability, and data integrity
 at all times.
What We're Looking For
- Bachelor's degree in Technology or Engineering
 (B.Tech preferred).
- 4–8 years of experience in IT support, system administration, or IT infrastructure
 (preferably in BPO/RPO environments).
- Strong expertise in
 network setup (VPNs, lease lines, firewalls), Active Directory, and system configuration.
- Proven
 track record in setting up and managing office IT infrastructure from scratch.
- Hands-on
 experience with Windows Server, Office 365, Google Workspace, and endpoint management tools.
- Excellent
 troubleshooting, coordination, and problem-solving skills.
- Self-driven team player with the
 ability to take ownership and deliver results.
Nice to Have
- Relevant
 IT certifications
 such as
 CompTIA A+, Microsoft Certified: Azure Administrator Associate.
- Familiarity with network security, IT compliance standards (ISO 27001, GDPR), and IT service management (ITSM).
- Experience in
 LAN/WAN, server maintenance, hardware/software troubleshooting, and IT asset lifecycle management.
Why Join Us
- Build and scale
 IT operations
 in a growing organization.
- Collaborate directly with
 leadership and international IT teams.
- Enjoy a
 people-first, collaborative, and innovative culture.
- Make a
 visible impact from day one.
Perks & Benefits
Family Health Insurance (comprehensive coverage)
Provident Fund (PF)
Night Shift Allowance
Cab Facility for night shifts
Performance-based Rewards & Recognition
Fun, engaging culture with monthly and quarterly events
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