Guest Relations Manager

Job DescriptionThe Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing all aspects of guest services and relations. This role involves handling guest inquiries, resolving complaints, coordinating special requests, and maintaining high standards of hospitality to enhance customer satisfaction and loyalty. The Guest...

Company Overview: funatpuno is a leading company in the hospitality industry, dedicated to providing exceptional guest experiences in the None industry. We prioritize customer satisfaction and strive to create a welcoming and comfortable environment for all our guests. Role and Responsibilities: Customer Interaction: Interact with guests courteously,...

Roles and ResponsibilitiesProvide exceptional guest service by handling guest queries, concerns, and feedback in a professional manner.Ensure seamless check-in/check-out processes for guests, including processing reservations and managing room assignments.Maintain accurate records of guest interactions, transactions, and communication through our PMS...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Pune Koregaon Park, 36/3-B Koregaon Park Annexe, Pune, Maharashtra, India, 411001VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and...

She should present a professional, Customer focused approach to Guest.Answers phone & questions about menuEnsure positive dining experience.Takes names on a waiting list.Greets & seats guestsPresents menusEnsure Guest satisfaction. Required Candidate profileSmart, Educated female candidates with excellent English communication skills.Freshers also welcome.

Responsible for the delivery of FM services within capita managed buildings. To manage front of house services, to include, but not limited to; reception, conference room bookings, conference suite and event support ensuring all customers are greeted in a professional, friendly and courteous manner.Job title:Analyst - Guest RelationsJob...

Sr. Executive - Guest Relations Location: FLAME University, Lavale CampusRole SummaryRepresent FLAME University’s hospitality desk by welcoming and assisting guests, coordinating with internal departments, and ensuring a seamless and professional guest experience on campus.Key Responsibilities1. Guest ManagementGreet and welcome visitors, parents,...

Casagrand BuildersLocation: Pisoli (South Pune)Week off: TuesdayKey Responsibility Areas (KRAs):1. Customer Reception & EngagementGreet and welcome walk-in customers and guests at the site office or experience center.Ensure a pleasant and professional first impression of Casagrand.Offer refreshments and ensure guest comfort during their visit.2. Lead...

Company Information: Antheia is an intimate boutique resort at Pawna Lake, offering a unique escape from the hustle and bustle of city life. We are just 2.5 hours away from Mumbai, 1.5 hours from Pune and 45 mins from Lonavala. We are spread across 3 acres of area, have 3 types of accommodation and currently have 7 keys/ 9 rooms along with the banquet and...

Key Responsibilities:Operations & Facility Management:Oversee daily mall operations, ensuring all facilities including parking are well-maintained and operational.Allocate resources efficiently to deliver results under a changing environment.Adhere to the Operations Audit Calendar and implement action plans for continuous improvement.Customer...