Senior Manager, L&D

Job Description
Senior Manager, Learning and Development
Overview
The role will be responsible to drive learning culture through strategic L&D innovative initiatives for cardiovascular portfolio of our Company The role requires having expertise in aligning strategic learning goals with organizational values, fostering a culture of continuous improvement and excellence in learning. The individual should be able to efficiently implement cutting edge new learning technologies and digital learning tools. The individual should be an expert in creating modern & new ways of teaching technique. The candidate should have the ability to design and deliver the business centric learning content and program in order to support the capability building of the team. Closely work with leadership team and identifying the training need and creating the best learning solution to address present and future needs of the team is one of the requirements of the role. This role will report into the Associate Director L&D and will be based out of Mumbai.

Key Responsibilities
Deliver Internal Training Programme

• Co-ordinate with leadership and other key stake holders and develop a learning content and strategy to execute the agreed learning plan.
• Design and develop an effective training content to drive organizational value and learning culture.
• Effectively introduce modern learning methodology to build high performing team.
• Identify the training needs in consultation with business unit leadership team and prepare the annual training programme and calendar.
• Execute, evaluate, and monitor the progress of the learning solutions and share the outcome quarterly.
• Field coaching and on the job support 7-8 days /month
• Partnering with medical for periodical medical refresher and Knowledge check
• Design and develop the business centric learning content and ensure timely execution.
• On boarding of the new joiners (Jumpstart/Pratham) co ordinating with Sales/Medical / HR
• Coaching reports analysis and discuss with the sales leadership team regarding the observable behavior.

Monitoring, Measuring and Reporting

• Execute measure and report key insights of all learning intervention.
• Analyze the coaching reports and share the key highlights.
• Ensure execution, monitoring and reporting of key initiatives.
• Work collaboratively with other functions to bring divers perspectives while identifying issues and building solutions.
• Plan, execute and share results of knowledge assessment.
• Conduct regular refresher training for trainers to ensure consistency while delivery of the learning solutions.
• Periodical assessment of the effectiveness of the process at different levels.

Communication

• Preparation and sharing of monthly training dashboard with key stake holders.
• Share regular information to the Leadership team about the any learning objective and expected outcome of the learning, participation, score, key insights, and other observation and key highlights.
• Key highlights of the common program to support one Our company approach.

Job Requirements

• 8-10 years of experience in pharma sales in rare diseases/ specialty
• Experience in Training and Development in parallel pharma or consumer facing industries such as FMCG / Med Devices etc.
• Excellent organizational and project management skills
• Outstanding written and verbal communication skills

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world's biggest investors in Research & Development.

Required Skills
Adaptability, Adult Learning Principles, Business, Change Management, Compliance Training, Content Creation, Critical Thinking, eLearning Development, Instructional Design, Leadership Training and Development, Learning Technology, Performance Metrics, Process Facilitation, Sales Training, Team Management, Training Evaluations, Training Needs Assessment, Training Porgrams

Preferred Skills
Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
11/19/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R363610