
Customer Support Isurance
1 week ago
Job Title: Customer Support – Team Member
Location
- Bengaluru
About Us:
We provide insurance solutions to corporate clients, including risk evaluation, portfolio management, insurance broking, and claims advisory services. Our goal is to support businesses with customised solutions so they can focus on growth while we manage their risk and insurance needs.
Role Overview:
As a Customer Support Team Member, you will be the first point of contact for assigned clients, ensuring smooth service delivery, handling queries, and supporting them with insurance and claims processes. This role also involves coordinating with internal teams to provide timely solutions and maintaining long-term client relationships.
Key Responsibilities:
- Act as the primary contact for client queries and support.
- Assist with employee and HR-related insurance queries.
- Handle claims management, including documentation and coordination with TPAs.
- Support planned hospitalisation and wellness activities for employees.
- Maintain and update client portals, databases, and MIS reports.
- Ensure end-to-end service delivery within agreed timelines.
- Work with the team to support client retention and explore cross-sell opportunities.
QualificationsWe are looking for:
- PGDBM / MBA
- 5-7 years of relevant experience (preferably broking firm/TPA)
- Highly preferred Good knowledge of MS Office- MS Excel, MS Word and MS Power Point Ability to multitask with problem-solving skills
- Self-driven, enthusiastic person with hunger to make it big
- Have an external focus and a real passion for client servicing.
- Good communication and presentation skills
Job Type: Full-time
Pay: ₹300, ₹400,000.00 per year
Work Location: In person
-
Customer Support Executive
1 week ago
Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India 1path2peace Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Support (Healthcare) professional. The Customer Support representative will be responsible for handling customer inquiries, providing technical support, ensuring customer satisfaction, and documenting issues. Day-to-day tasks include addressing customer concerns, troubleshooting problems, and...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India Naukripay group Full time US$ 6,00,000 - US$ 12,00,000 per yearCompany DescriptionNaukri Pay, founded in 2021, aims to reimagine careers by simplifying job information and building a better future. Naukripay takes an innovative approach to customizing human resources according to various industry needs. We provide comprehensive manpower services, including turn-key project implementation. Our experienced team ensures...
-
Customer support
3 weeks ago
Bengaluru, Karnataka, India Esko Full timeJob DescriptionWe are seeking a proactive Customer Support Representative to provide essential support to our sales team and customers. The ideal candidate will be highly organized and skilled in managing various tasks, from handling customer inquiries and processing orders to assisting with the bid process and resolving complaints. This role is key to...
-
Customer Support
6 days ago
Bengaluru, Karnataka, India NHR Solutions Full timeJob DescriptionJob Title:Customer Support Executive Interior CompanyLocation:Rajajinagar, BangaloreJob Description:We are hiringCustomer Support Executivesfor a reputed Interior Company in Bangalore. This is a great opportunity with good salary and career growth prospects.Responsibilities:- Handle inbound and outbound customer calls- Assist clients with...
-
Customer support
2 weeks ago
Bengaluru, Karnataka, India Inspiration Manpower Consultancy Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob descriptionJob Title: Senior Customer Service RepresentativeLocation: BangaloreDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full Time.Job Summary:We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India Rapsys Technologies Pte. Ltd Full time ₹ 15,000 - ₹ 1,80,000 per yearJob Profile: Customer Support Executive (Chat/Email Process)Process: Customer Support – Handling customer queries and concerns via chat and email channels.Salary: ₹15,000 (in-hand per month).Working Hours: 9 hours per day.Work Days: 6 days a week, with 1 rotational weekly off.Location: Bengaluru, SHR Road.Key Responsibilities:Responding promptly to...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India Plan The Unplanned Full time ₹ 10,000 - ₹ 1,20,000 per yearCustomer Support & Sales Conversion ExecutivePlan The Unplanned – Bangalore (Hybrid)Are you passionate about travel and love connecting with people?Plan The Unplanned (PTU), one of Bangalore's fastest-growing trekking communities, is looking for a Customer Support & Sales Conversion Executive to join our team. What You'll DoHandle incoming calls,...
-
Customer support
2 weeks ago
Bengaluru, Karnataka, India Bizaccenknnect Pvt. Ltd. Full time ₹ 70,000 - ₹ 10,00,000 per yearCustomer Support Executive – SaaSLocation: BangaloreExperience: 1 to 5 YearsEmployment Type: Full-TimeJob Summary:We are looking for a proactive and client-focused Customer Support Executive with experience in SaaS products. If you're passionate about solving problems, assisting users, and ensuring seamless software adoption, we'd love to hear from you.Key...