Technical Support
5 days ago
Company Description
We are a growing telecom solutions provider specializing in
VoIP and cloud communication systems
. We are looking for motivated freshers who are eager to begin their career in VoIP Technical Support. With us, you will get hands-on experience, training, and growth opportunities in the telecom domain.
Role Description
This is a full-time on-site role for a Technical Support (Fresher). The role is located in Delhi, India. The Technical Support professional will be responsible for troubleshooting technical issues, providing support for VoIP services, assisting with telephony-related queries, and ensuring network stability. Day-to-day tasks include resolving customer issues, maintaining system functionality, and collaborating with team members to enhance service quality.
Qualifications
- Troubleshooting and Technical Support skills
- Knowledge of Voice over IP (VoIP) and Telephony
- Networking skills
- Strong communication and problem-solving abilities
- Ability to work independently and on-site in Delhi, India
- Bachelor's degree in Information Technology, Computer Science, or related field is a plus
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