Technical Support Engineer
18 hours ago
Company Description
Acktron is a New Delhi-based company specializing in the full spectrum of security services, from basic consultancy to complete project execution. Acktron also offers assistance in project management of Security and Fire Protection system installations across major cities in India. Founded by renowned personalities in the electronic security and fire protection industry, the company aims to provide optimal design and value for money for its clients.
Role Description
This is a full-time on-site role for a Technical Support Engineer located in New Delhi. The Technical Support Engineer will be responsible for providing technical support and troubleshooting to clients, analyzing issues, and ensuring customer satisfaction through high-quality service. Daily tasks will include responding to customer inquiries, diagnosing technical problems, and providing solutions in a timely manner.
We're Hiring: Technical Support Engineer (On-site | New Delhi/NCR/Ahmedabad/Bangalore)
Are you passionate about solving technical challenges and delivering exceptional client support? Acktron is looking for a dedicated Technical Support Engineer to join our growing team.
Key Responsibilities
:
Provide hands-on technical support and troubleshooting for clients
Respond to inquiries and resolve issues efficiently
Analyze problems and deliver timely, effective solutions
Ensure customer satisfaction through high-quality service
Qualifications
Strong technical support and troubleshooting skills
Expertise in CCTV, Access Control Systems, and Networking
Excellent analytical and communication abilities
A proactive, independent problem-solver
Prior experience in the security industry (preferred)
Bachelor's degree in computer science, IT, or related field
Salary Package
As per Qualification & Experience
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