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Customer Success Manager

2 weeks ago


Ahmedabad, Gujarat, India Vrinsoft Technology Pvt. Ltd Full time US$ 9,00,000 - US$ 12,00,000 per year

EXPERIENCE THAT MATTERS

  • Our Employees Always Come First
  • Get the Recognition You Deserve
  • Best Opportunity to Learn & Grow
  • Freedom & Flexibility to Perform
  • Balance Your Professional & Personal Life
  • Professional Yet Friendly Environment
  • Stay Abreast with Current Technologies
  • Think like an Entrepreneur
  • Opportunity to Innovate & Succeed
  • We Help Bring Out the Best in You

LAUNCH A NEW CHAPTER IN YOUR CAREER

Flaunt Your Talent

Vrinsoft is more than your Workstation. It is an opportunity to showcase your talent too.

Fueling Sportsmanship

An opportunity to work in tandem with your teammates and build your team spirit

Employee Collaboration

A Professional Environment to collaborate with teammates Brainstorming & exploring various perspectives

Festival Celebrations

Maintain the Festive Spirit as Well – We Celebrate all Festivals

Ideas Worth Spreading

The perfect platform to innovate, perform well and grow.

Fit For Life

We believe in a healthy lifestyle & support your zeal to stay fit.

Helping Hands

Expert help is always available to get you out of a fix.

Read Learn Discover

A good place to explore your potential and continue to learn and grow.

WHAT WE LOOK FOR?

  1. Positive Attitude

Maintain a positive attitude and follow the office culture. Embrace the core values & maintain a good team attitude.

  1. Leadership Traits

We welcome those with leadership skills to contribute to the team and explore their potential.

  1. Excellent Team Player

Good team spirit and an ability to work closely with other team members.

  1. Learn and Grow

Eager to learn further & expand their knowledge. Passion to further their career.

  1. High Goals

People who set their goals high and make an effort to achieve them.

  1. Self-Motivated

We like self-motivated employees who have a passion for their work?

RECRUITMENT PROCESS

Step 01

Shortlist Candidates

  • Accept candidate profiles

  • Screen profiles

  • Evaluate & verify eligibility

  • Initial HR interview

Step 02

Practical Test

  • Aptitude test

  • Technical test

  • Skill test (as applicable)

Step 03

Evaluation Skill Level

  • Basic level

  • Advanced level

  • Expert level

Step 04

HR Round

  • Company Policies

  • Company Culture & Perks

  • Remuneration

  • Answer your questions

Customer Success Manager

7 - 10 years Ahmedabad

Customer Success Manager

We at Vrinsoft are looking for a Sr. Customer Success Manager. Ideal candidate will play a major role in Operational and Technical support to assigned portfolio of clients and support them at every single stage and focus on building long-lasting professional relationships

What we are looking for:

Strong Personality

Good Communication Skill

Customer centric with analytical skills

Develop strong bonds with clients

Build Trust and Transparency with Clients

Good Interpersonal skills, ability to coordinate with internal departments for delivering on customer needs

Evaluate and Analyze customer needs

Acts as customer Advocate

Past experience in cross sell/Upsell

Technical background ( BE/MCA) will be an advantage

Process driven, Ability to manage recurring business, onboarding new clients

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