Guest Service Associate-Front Office

Location:The Postcard Mandalay Hall, KochiDepartment:Front Office / Guest RelationsReports To:Front Office Manager / General ManagerAbout The Postcard HotelThe Postcard Hotel is a collection of intimate luxury hotels, offering personalized hospitality, immersive local experiences, and timeless design. At The Postcard Mandalay Hall, Kochi, we celebrate the...

Job Summary: Front Office AssociateWe are looking for a dedicated and friendly Front Office Receptionist/Associate to join our team at our Cochin hotel. As the first point of contact for our guests, you will play a pivotal role in ensuring a seamless and professional experience. Your commitment to excellent guest service, along with your ability to manage...

Key Responsibilities:* Greet and welcome guests in a friendly and professional manner.* Verify guest reservations and ensure accuracy in registration details.* Respond to guest queries and resolve complaints in a timely and courteous manner.* Manage room assignments based on guest preferences and availability.* Process payments and maintain accurate billing...

Job title: Guest service associate(Female)Job Location: KothamangalamKey Responsibilities:Greet and welcome students, parents, and visitors in a professional and friendly manner.Respond to phone calls, emails, and walk-in inquiries with accurate information.Schedule appointments and maintain visitor records.Coordinate with counselors and support teams for...

Welcome and assist guests during check-in, stay, and check-out with professionalism and warmth.Act as the main point of contact for guest requests, complaints, and special requirements.Ensure smooth coordination with front office, housekeeping, and other departments to meet guest expectations.Collect guest feedback and reviews during and after their stay (in...

Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationKochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned...

A Front Office Trainee in a hotel assists with various tasks related to guest services and general front desk operations, learning the ropes of the hospitality industry. This includes tasks like guest check-in and check-out, managing reservations, handling guest inquiries, and maintaining the cleanliness and organization of the front desk area. They also...

Responsibilities:* Manage guest requests and complaints promptly* Greet guests upon arrival and departure* Maintain cleanliness and organization of front desk area* Assist with check-ins/checkouts efficientlyAccessible workspace

Job DescriptionPrimary ResponsibilitiesResponsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitorsMaintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning...

Oversee daily front office operations including reception, reservations, guest services, and switchboard.Manage, train, and motivate front office staff to maintain service standards.Ensure a welcoming and professional environment for guests and visitors.Handle guest complaints, requests, and feedback promptly and effectively.Coordinate with housekeeping,...