Customer Support and Demo Specialist

2 weeks ago

Remote, India KonfHub Technologies Full time ₹ 2,40,000 per year
Remote Work Type: Full Time
Job Title: Customer Support and Demo Specialist
Skills Required:
Excellent communication skills (both verbal and written).
Proficiency in Excel, Word Document, Power Point Presentation.
Problem-solving mindset and customer-oriented attitude.

Experience:
  • 1+ year experience in a Community Manager or Customer support.
  • Graduates with relevant skills are encouraged to apply.
Key Responsibilities:
  • Act as the primary point of contact for customers, ensuring their satisfaction and success with our platform.
  • Assist in onboarding new customers, guiding them through product features, and addressing their queries promptly.
  • Foster and maintain relationships with customers, ensuring continuous engagement and support.
  • Collaborate with internal teams to resolve customer issues and improve customer experience.
  • Create visually appealing content using Canva or similar design tools to engage customers and enhance communication.
Note: Must be able to effectively demo the product to clients, showcasing key features and addressing technical queries and onboarding sessions.

CTC: ₹2.4 LPA (in hand; the only deduction is professional tax of ₹200 per month)

Who Can Apply:
  • Graduates with excellent communication and design skills.
  • Individuals with 1+ year experience in Customer Success or Community Manager roles.
If you are passionate about building relationships and helping customers succeed, we encourage you to apply

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