Customer Support Specialist

1 day ago


Remote, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Support Specialist Role

We are seeking a skilled and professional Customer Support Specialist to join our team.

Job Description:

The Customer Support Specialist will be responsible for handling inbound and outbound communication with customers, providing timely and effective solutions to their queries and complaints. This includes phone calls, chats, emails, and other forms of communication.

Responsibilities:

  • Respond to customer inquiries in a prompt and professional manner.
  • Investigate and resolve customer complaints in a fair and timely manner.
  • Collaborate with internal teams to ensure seamless logistics and delivery support.

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Excellent verbal and written communication skills in English.
  • Comfortable working night shifts (5 PM to 2 AM).

Benefits:

This is an excellent opportunity for a motivated and customer-focused individual to develop their skills and advance their career.

What We Offer:

We provide a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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