Managed Services Pre-Sales Lead

2 weeks ago

Hyderabad, Telangana, India Jade Global Full time US$ 1,50,000 - US$ 2,00,000 per year

Key Responsibilities:

  • Lead end-to-end pre-sales lifecycle for large Managed Services RFPs (typically $1M$25M+).
  • Collaborate with Sales, Delivery, Practice, and Leadership teams to shape winning responses.
  • Own solution architecture, pricing models, delivery constructs (onshore/offshore), and transition approaches.
  • Leverage experience in managing 100+ member delivery teams to provide credible delivery assurance during pursuit.
  • Conduct due diligence workshops, define operating models, and create transformation roadmaps for prospects.
  • Articulate Jades differentiated value proposition, including AI-led automation, intelligent ticket routing, observability, and AIOps in managed services.
  • Present to C-level executives and participate in orals and client walkthroughs.
  • Track market trends and incorporate innovations and best practices in solution designs.

Required Experience & Skills:

  • 2025 years of IT services experience, with strong emphasis on application and infrastructure managed services.
  • Proven experience managing large delivery programs (100+ FTEs).
  • Minimum 57 years of experience in pre-sales, solution architecture, or deal strategy roles.
  • Demonstrated ability to lead and win $10M+ pursuits in a competitive RFP environment.
  • Excellent understanding of ITIL frameworks, SLA/SLO metrics, service transition, and operating models.
  • Strong grasp of modern managed services: automation, AIOps, self-heal platforms, service integration.
  • Experience with cloud platforms (Azure, AWS, GCP) and enterprise technologies (Oracle, SAP, Salesforce, ServiceNow).
  • Excellent executive communication and presentation skills.

Preferred Qualifications:

  • Prior experience working with North American/European enterprise clients.
  • Familiarity with industry benchmarks, pricing models, and contracting structures for AMS.
  • Exposure to AI/ML-enabled support frameworks, digital twins for IT Ops, and service modernization.
  • Bachelor''s/Masters in Engineering, Computer Science, or related discipline.
  • ITIL, PMP, or equivalent certifications are a plus.

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