Business Development and Client Servicing Manager

13 hours ago

Bengaluru, Karnataka, India White Massif Event Management Co Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Title
: Business Development Manager/ Key Account Manager

Working Hours
: Full Time, 10:30AM-6:30PM (Two Saturdays off per month)

Location
: Bengaluru, Sanjay Nagar Bhoopasandra Kalpana Chawla road 560094

Job Type
: Full-time/ Onsite

Job Description

·       Generating business by bringing in new clients

·       Maintaining business partnership with clients assigned by the company

·       Identifying new business opportunities with existing clients & potential clients by proposing solutions that meet their objectives

·       Client retention & supporting revenue growth through business relations with key client stakeholders

·       Serve as the link of communication between key customers and internal teams

·       Identify client's needs & effectively implementing techniques & project management procedures to address them

·       Accountable for customer satisfaction, production support & defining standards of operation

·       Play an integral part in generating new sales that will turn into long-lasting relationships

·       Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

·       Collaborate with internal teams, including Event Planning, Production, and Creative, to ensure all client requirements are understood and executed effectively.

·       Build and maintain strong relationships with clients, understanding their objectives and expectations.

·       Act as the primary point of contact for clients, addressing inquiries, concerns, and requests promptly.

·       Collaborate with internal teams, including Event Planning, Production, and Creative, to ensure all client requirements are understood and executed effectively.

·       Oversee the end-to-end process of event planning, ensuring timely delivery and adherence to quality standards.

·       Conduct post-event evaluations and gather feedback for continuous improvement.

·       Lead and inspire a team of client servicing professionals, fostering a collaborative and positive work environment.

·       Provide guidance, coaching, and professional development opportunities for team members.

Qualifications
:

  • Bachelor's degree in Business, Marketing, Event Management, or a related field.

  • Must have experience working in sales or client servicing in an event management firm

  • Must be ok with target-oriented jobs.

  • Proven experience in client servicing and project management within the event management industry.

  • Strong communication, negotiation, and interpersonal skills.

  • Excellent organizational and multitasking abilities.

  • Strategic thinking and problem-solving skills.

  • Familiarity with event technology trends and solutions.

  • Leadership experience with the ability to motivate and manage a team.

Work experience and skills

Preferred experience- 2 years – 4years

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