Manager - Procurement
2 days ago
Job Title: Manager -Procurement - Property & Facilities Management (Malls)
Department: Operations
Location: Jasola, New Delhi
Job Summary:
The Manager -Procurement Property & Facilities Management will lead and oversee the end-to-end procurement activities across a portfolio of malls. This role ensures strategic sourcing, cost-effective purchasing, vendor management, and contract negotiations for all property management and facilities-related requirements, including maintenance, repairs, security, cleaning, energy, capex works, asset upgradation and fit-outs etc. The ideal candidate brings deep knowledge of mall operations, strong vendor networks, and the ability to drive value through effective procurement strategies.
Key Responsibilities:
Strategic Procurement & Sourcing
- Develop and implement procurement strategies aligned with mall operations and business goals.
- Lead sourcing initiatives for FM services (MEP, housekeeping, and security), equipment, utilities, AMC contracts, and project-based requirements (renovation, fit-outs, etc.).
- Conduct market research and benchmarking to identify best-in-class suppliers and innovations in FM services.
Vendor & Contract Management
- Build and manage a network of reliable, compliant vendors across relevant service categories.
- Negotiate and manage service-level agreements (SLAs), performance metrics, warranties, and penalties.
- Monitor supplier performance through KPIs, audits, and feedback from property teams.
Cost Optimization & Budget Control
- Develop annual procurement budgets for mall operations and capex projects.
- Identify and drive cost-saving opportunities without compromising service quality or compliance.
- Track procurement expenditures, ensure adherence to budgets, and produce regular spend reports.
Policy, Compliance & Risk Management
- Ensure procurement practices comply with legal, regulatory, and internal governance standards.
- Standardize contracts and procurement processes across the mall portfolio.
- Mitigate risk through thorough due diligence, insurance verifications, and compliance tracking.
Operations and Maintenance Procurement
Support property management and facilities teams in procuring materials and services for:
HVAC, elevators, fire safety, plumbing, lighting, and energy efficiency projects.
Capex and minor renovation works across tenant and common areas.
Coordinate with technical, operations and Food court team to define specifications and timelines.
- Finalize AMCs at enterprise level. Negotiating well in the procurement of consumables and services and finalize the rate card based on the consumption pattern.
- Release annual POs for Fixed procurement.
Cross-Functional Collaboration
- Work closely with mall management, finance, technical teams and legal for seamless procurement execution.
- Serve as a key decision-maker in procurement planning for major refurbishments.
Key Requirements:
Education:
- Degree/Diploma in Electrical or Mechanical engineering or bachelors degree in supply chain, Business administration, commerce or related field.
Experience:
- 10+ years of procurement experience, with at least 5 years managing procurement for Mall or large commercial property operations.
- Strong Vendor base in North India and knowledge of FM categories and contract negotiation.
Skills:
- Excellent negotiation, communication, and stakeholder management skills.
- Familiarity with procurement systems (SAP, etc.).
- Strategic thinking with hands-on execution ability.
- Strong financial acumen and analytical skills.
Key KPIs:
- Procurement cost savings vs. budget
- Vendor performance and SLA adherence
- Compliance with procurement policies
- Timely execution of capex and O&M contracts
- Stakeholder satisfaction (property management teams)
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