Branch Manager

2 hours ago

Delhi, Delhi, India Finsbee Full time ₹ 12,00,000 - ₹ 20,00,000 per year


We're Hiring a Branch Manager – (Okhla, New Delhi)

About the Role:

We are looking for an experienced and dynamic
Branch Manager
to lead our DSA branch operations. The ideal candidate must have strong expertise in sales & operations within Personal Loans / Business Loans / Secured Loans, and previous experience working in a Loan DSA, FinTech, NBFC, or Bank partner channel. The Branch Manager will be responsible for end-to-end branch performance, growth, and profitability.

Key Responsibilities:

Sales Management

  • Drive sales of all loan products (PL/BL/other) and ensure monthly targets are met and exceeded.
  • Build, manage, and optimize lead sources—including digital, on-ground activities, channel partners, and tele-calling.
  • Develop and execute sales strategies to increase loan disbursals and customer base.
  • Monitor funnel performance (Lead → login → sanction → disbursement).

Operations & Process Control

  • Oversee the entire loan process cycle from sourcing to disbursal.
  • Ensure accurate documentation, compliance, and timely coordination with banking/NBFC partners.
  • Maintain strong TAT (Turnaround Time) and service quality.
  • Resolve operational or partner-related issues proactively.

P&L & Business Performance

  • Own the branch P&L with responsibility for revenue, expenses, and profitability.
  • Track key business KPIs and implement corrective actions when required.
  • Identify areas for cost optimization and process improvement.

Team Leadership

  • Manage and mentor the sales and operations team, including TLs, sales executives, and tele-callers.
  • Conduct regular training and performance reviews.
  • Build a positive, high-performance culture focused on targets and service excellence.

Relationship Management

  • Maintain strong relationships with partner banks and NBFCs to ensure better approvals and higher disbursal ratios.
  • Coordinate with internal departments for smooth execution of daily activities.

Required Skills & Experience:

  • Minimum 8–12 years of experience in Loan DSA, FinTech, NBFC, or Bank loan vertical.
  • Graduation required; MBA in Finance/Marketing preferred.
  • Strong knowledge of Personal Loans, Business Loans, LAP, or other retail loan products.
  • Proven track record of meeting or exceeding sales targets.
  • Experience in handling branch operations, compliance, and documentation.
  • Good understanding of P&L management and branch profitability.
  • Excellent leadership, communication, and negotiation skills.
  • Ability to work in a fast-paced, target-driven environment.

Interested?

Ready to lead a high-growth branch?

Send your resume to
or DM us on

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