Customer Care Executive

21 hours ago

Mumbai, Maharashtra, India Aeon Shipping Full time ₹ 10,00,000 - ₹ 15,00,000 per year

Join Aeon Shipping (Pvt) Ltd – Your Career in Global Logistics Starts Here

Position: Customer Care Executive

Industry: Shipping & Logistics

Aeon Shipping (Pvt) Ltd, a trusted name in freight forwarding and logistics solutions, is seeking a Customer Care Executive who is passionate about delivering exceptional customer service and ensuring smooth coordination of logistics operations.

Key Responsibilities:

  • Handle inbound and outbound customer inquiries related to shipping, freight, and logistics services.
  • Provide accurate information on shipment status, delivery schedules, and service updates.
  • Coordinate with internal departments — Operations, Sales, and Documentation — to ensure prompt responses to clients.
  • Maintain strong relationships with existing and potential customers through professional communication.
  • Record and follow up on customer requests, complaints, and feedback until resolution.
  • Support clients with quotation requests, shipment tracking, and documentation requirements.
  • Ensure timely follow-up on leads and maintain updated customer databases.
  • Promote Aeon Shipping's services and contribute to customer retention and satisfaction.

Qualifications & Skills:

  • Diploma or Degree in Business Administration, Marketing, Logistics, or related field.
  • 1–3 years' experience in customer service, preferably in the shipping or logistics industry.
  • Excellent communication and interpersonal skills (verbal & written).
  • Strong problem-solving attitude and customer-oriented mindset.
  • Proficiency in MS Office (Excel, Word, Outlook) and email correspondence.
  • Ability to multitask and handle pressure in a fast-paced environment.

Job Types: Full-time, Permanent

Projected Total Compensation: ₹50, ₹100,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

  • Customer Care Executive

    6 days ago

    Mumbai, Maharashtra, India 1b0a31c3-dbb8-4a31-b804-e22a6f602f93 Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Company DescriptionPurple Fox LeisureRole DescriptionThis is a full-time on-site role for a Customer Care Executive located in Mumbai. The Customer Care Executive will be responsible for engaging with customers to address their inquiries, resolving issues to ensure customer satisfaction, and managing overall customer service interactions. The role involves...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India DS RESEARCH CENTRE Full time ₹ 15,000 - ₹ 18,000 per year

    MumbaiVacancy: 1 posts (Only Female)Age: 21 yrs - 28 yrsQualification: Graduate, degree/ diploma in Hospital Management preferredExperience: minimum 1 to 2 years experience in customer handling, preferably in the Health Care SectorCommunication Skills: English, Hindi, MarathiOther Attributes: Patient, presentable, good communication skills, competent enough...

  • Customer Care Executive

    20 hours ago

    Mumbai, Maharashtra, India Colossal Service Full time ₹ 20,000 - ₹ 40,000 per year

    Post - Customer Care Executive.Location - Mumbai MaladSalary CTC to 40000 CTC as per experience and Communication skill .Inbound and Outbound both vacancies are there Day shift also available. International and Domestic both available Required Candidate profileNeed Needy and actually joiners .

  • Customer care

    15 hours ago

    Mumbai, Maharashtra, India Zealver Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionAt Zealver, we believe that the silver years should be celebrated as a fulfilling and purposeful phase of life. Our mission is to guide and care for seniors, helping them enhance their quality of life. With dedication and compassion, Zealver empowers older adults to live their later years with zeal and a sense of purpose. We take pride in...

  • Customer Care Executive

    4 days ago

    Mumbai, Maharashtra, India Rentokil Initial Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    About the Role:● The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention.● The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.Job Responsibilities:● Must...

  • Customer Care

    4 days ago

    Mumbai, Maharashtra, India foundit Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job TitleCustomer Care / Customer Experience ExecutiveExperience Level3 – 8 yearsLocation - Mumbai (Face-to-Face interview)Role OverviewWe are looking for a passionate and analytical Customer Care / Customer Experience Executive to join our Customer Experience Team. The ideal candidate will play a critical role in evaluating and improving our customers'...

  • Customer Care

    2 weeks ago

    Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 1,80,000 - ₹ 2,64,000 per year

    Job Role: Customer Care Executive Inbound & Mail Chat (Hyuga Life)Job Location: Wagle industrial estate Thane WestJob Type: Full-timeShift Timing: 9:30 AM to 6:30 PMJob Description:Hyuga Life is looking for enthusiastic and customer-focused individuals to join our Customer Care team. The role involves handling inbound calls, emails, and chat support to...

  • Customer Care Executive

    1 week ago

    Mumbai, Maharashtra, India CBS Hub Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    DESIGNATION: CUSTOMER CARE EXECUTIVECOMPANY: CBS HUB PVT LTD - A unit of Central BooksCOMPANY PROFILE: Since inception in 1947, Central Books has been serving schools, addressing core education supplies for all curriculum needs. CBS prides itself as the leader among National distributors for educational products in Indian Market. For the past three...

  • Customer Care Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India eClerx Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Analyst (International Voice Proces)Location: Airoli, Navi mumbai, Maharashtra | Full Time | Customer OperationsShift Timings: Rotational Night Shifts | 2-Rotational Week OffsJob Description:As a Customer Care Executive for the US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India RAPSYS TECHNOLOGIES PTE. LTD. Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Location MaladYears of Experience: 6 months – 2 yearsQualification: 12thSalary Range:15k – 25kWorking Days: Monday to SaturdayShift timing – 9hrs rotation in between 9am to 9pmSalary range – 15k to 30k Need only Female Candidates.Languages Known,English should be must +Anyone language from the given below...