ODOO CRM Specialist
8 hours ago
About the Role
We are seeking an Odoo CRM Specialist with 1–3 years of experience to manage, configure, and optimize the CRM module within the Odoo ERP system. The ideal candidate should understand CRM workflows and be able to align Odoo functionalities with business needs.
Key Responsibilities
- Configure and customize the Odoo CRM module based on business requirements.
- Manage leads, opportunities, customer data, and sales pipelines.
- Create automated follow-ups, tasks, reminders, and activity flows.
- Integrate CRM with other Odoo modules (Sales, Marketing, Inventory, Helpdesk, etc.).
- Customize CRM views, fields, filters, dashboards, and reports.
- Analyze CRM data and provide insights to support decision-making.
- Troubleshoot functional issues and coordinate with developers for enhancements.
- Provide training and functional support to end-users.
- Ensure proper usage of CRM according to company processes.
Required Skills
- 1–3 years of hands-on experience with Odoo CRM (mandatory).
- Strong understanding of the sales cycle, lead management, and customer lifecycle.
- Ability to configure Odoo workflows and basic CRM automation.
- Familiarity with other Odoo modules is a plus.
- Basic understanding of Odoo backend or Python (preferred, not mandatory).
- Good communication, problem-solving, and documentation skills.
Job Types: Full-time, Permanent
Pay: ₹20, ₹40,000.00 per month
Benefits:
- Leave encashment
Work Location: In person
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