Customer Support Specialist
2 days ago
Client Onboarding & Implementation
- Manage the initial onboarding process for new clients.
- Assist, gather, and prepare client data for software setup and configuration.
- Assist clients with initial system setup and customisation.
- Coordinate with Internal Graphic Design team to help clients with branding collaterals.
Training & Client Enablement
- Conduct group and one-on-one training sessions via Google Meet/Zoom.
- Develop onboarding materials, including checklists and walkthroughs.
- Ensure clients complete key onboarding milestones and understand core features.
Customer Success & Support Transition
- Monitor client progress and proactively address challenges.
- Ensure a smooth handover to the Technical Support Team post-onboarding.
- Identify common onboarding pain points and suggest improvements.
Technical Support & Issue Resolution
- Handle client queries via WhatsApp, Email, and Google Meet/Zoom.
- Troubleshoot technical issues and escalate complex problems to the development team.
- Track and improve response times and customer satisfaction.
Requirements:
- Strong verbal and written English & Hindi communication skills.
- Patience and a customer-centric attitude.
- Basic IT skills, including proficiency with MS Office, exposure to popular meeting tools, and CRM systems. Exposure to Canva is plus.
- Ability to travel for client support when necessary.
- Previous experience in customer support or a related field is a plus.
- Added advantage if either experience or educational qualification in hospitality / tourism industry.
Benefits:
- Competitive salary and benefits package.
- Comprehensive training and development programs.
- A supportive and collaborative work environment.
- Opportunities for career growth within the company.
Job Types: Full-time, Permanent, Fresher
Pay: ₹279, ₹300,000.00 per year
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Work from home
Location:
- Vaishali Nagar, Jaipur, Rajasthan (Preferred)
Work Location: In person
-
Customer Support Associate
1 week ago
Vaishali Nagar, Rajasthan, India Macbun Marketing Science and Research Institute Full timeVacancies: Customer Support Executive, Salary: Up to Rs 25,000 Per Month + incentives, Locations: JAIPUR (Vaishali Nagar), Industry: GenAI smart surveillance, Eligibility & Job Profile: SHE should have Minimum 1 year exp in Tele Calling, Outbound/Inbound Calling, Generating Leads, Customer Interaction, Data Management and Reporting. Share CV mentioning...
-
Customer Relationship Managment CRM
1 week ago
Vaishali Nagar, Rajasthan, India Brand chapter Digi point private limited Full timePosition OverviewThe CRM Specialist/Manager is responsible for managing, optimizing, and improving the company's CRM system to enhance customer engagement, support sales and marketing strategies, and drive business growth. This role focuses on CRM configuration, data integrity, workflow automation, campaign execution, reporting, and cross-department...
-
Customer Coordinate
1 week ago
Vaishali Nagar, Rajasthan, India Brand chapter Digi point private limited Full timePosition OverviewThe Customer Coordinator serves as the primary point of contact between the company and its customers. This role ensures smooth communication, timely service delivery, accurate order or request handling, and high customer satisfaction. The Customer Coordinator supports sales, service, and operations teams by managing customer inquiries,...
-
Customer Support Executive
1 week ago
Vaishali Nagar, Rajasthan, India Sagality Full timeExperience: Freshers(only passed out in & experienced(into insurance voice domain) can applySalary: 2.8 LPA – 3.4 LPA (Including 5% Variable)Working Days: 6 Days/Week, Rotational Week-Offs, Rotational ShiftsJob Types: Full-time, PermanentPay: ₹20, ₹23,000.00 per monthWork Location: In person
-
Customer Relationship Manager
6 days ago
Vaishali Nagar, Rajasthan, India AH International Full timeKey Responsibilities:1. Leadership and Team Development: Foster the growth of a high-performing customer relations team by providing strong leadership and mentorship. Implement structured training programs and skill development initiatives to enhance team capabilities. Conduct regular performance evaluations, set clear goals, and provide constructive...
-
Customer Relationship Executive
1 week ago
Vaishali Nagar, Rajasthan, India Jaivardhan Singh Full timeThe candidate will be responsible for handling client queries, ensuring timely follow-ups, and maintaining accurate customer records. This role requires close coordination with internal teams to resolve concerns, track service requests, and ensure a smooth and positive customer experience.Responsibilities:Manage daily customer interactions and maintain...
-
Customer Care Executive
3 days ago
Vaishali Nagar, Rajasthan, India Femora Full time· Candidates should be Graduate· Candidate should have good of excel Knowledge. Proficiency in English· Lead correspondences with customers on multiple channels – phone, email, live chat/Whatsapp.Locate products, check stock availability, arrange collection/ delivery and process exchanges. ·Handle complaints, promotion enquiries, product information...
-
Performance Marketing Specialist
21 hours ago
Vaishali Nagar, Rajasthan, India COMcreatives Full timeCore Skills Required1. Campaign Setup & Strategy (MOST IMPORTANT)Knows proper campaign objectives: Sales, Leads, Traffic, EngagementUnderstands conversion tracking, events, and pixel setupCan plan TOF–MOF–BOF funnel (top/middle/bottom funnel)Audience & Targeting ExpertiseCustom Audience creation (website visitors, add-to-cart, IG engagement)Lookalike...
-
Buisness Development Executive
1 week ago
Vaishali Nagar, Rajasthan, India ISYS SOFTECH PVT. LTD Full timeRole Overview: As a Client Relationship Executive (CRE), you will be the bridge between clients, customers, and the company. You will manage client onboarding, feedback, and support, while also assisting in business growth strategies and CRM activities. This role requires excellent communication, problem-solving, and relationship management skills.Key...
-
Front Desk Receptionist
1 week ago
Vaishali Nagar, Rajasthan, India Ventture99 Full timeThe Front Desk Receptionist is responsible for welcoming customers, handling inquiries, managing bookings, maintaining records and co-ordinating with the detailing team. This Role ensures smooth customer flow and a positive experience at the studio.Key Responsiblities-Customer Greetings and CommunicatonBookings and Appointment ManagementBilling and Job Card...