Walkin Drive- Service Desk Technical support

1 day ago


Hyderabad, Telangana, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Hiring for - Service Desk (Technical Support || International voice)

Job Description:

We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality.

Key Responsibilities:

  • Technical Support (L1/L2)
  • Respond to customer queries via calls/emails.
  • Troubleshoot and resolve technical issues.
  • Maintain proper documentation of incidents.
  • Ensure customer satisfaction with prompt service.
  • Service Desk Operations
  • ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk)
  • Active Directory (User Management, Password Reset, Account Unlock)
  • Microsoft Office & O365 Support (Outlook, Excel, Teams)
  • Windows OS (7/8/10) & Desktop Troubleshooting
  • VPN / Citrix / Exchange Support
  • Hardware & Network Troubleshooting (LAN, Printers, Devices)
  • Remote Troubleshooting (Desktop, Laptop, Mobile, Printers)
  • Antivirus, Patch Management, SCCM basics
  • Voice / Email / Chat (Excellent Communication Skills) Knowledge of ITIL Processes

Requirements:

  • Fresher 0- 4 years experience in technical support only into International voice
  • Good communication skills in English.
  • Willingness to work in rotational shifts.(Night shifts) 24/7
  • work from office
  • Work location - Bahadurpally
  • Basic knowledge of computers and troubleshooting.

Perks/Benefits:

  • Training and career growth opportunities
  • Friendly work environment

Walk-in Details:

Candidates should carry their Resume and Aadhar card with them and please do mention the HR Marina & Bhagya on top of your resume while coming.

Note : Please do not walk in on festive dates.



  • Hyderabad, Telangana, India Tech Mahindra Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Mega Walkin Drive for Service Desk International Voice for Technical SupportJobdescriptionHiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for...


  • Hyderabad, Telangana, India Movate Full time

    We're Hiring at Movate (Formerly CSS Corp Pvt Ltd) - walkin Drive on 30th AugWe are looking for enthusiastic Tech Support / Help Desk Engineers / Freshers to join our team in Hyderabad. Open PositionsEngineer: 1–5 years experience | 50 openings | CTC: 3 – 4.5 LPAFresher: Same JD as below | 100 openings | CTC: 2.8 LPA Walk-in Drive Details Date: 6th Sept...

  • Walkin on 6th Sept

    2 weeks ago


    Hyderabad, Telangana, India Movate Full time

    We're Hiring at Movate (Formerly CSS Corp Pvt Ltd) - walkin Drive on 30th AugWe are looking for enthusiastic Tech Support / Help Desk Engineers / Freshers to join our team in Hyderabad .Open PositionsEngineer : 1–5 years experience | 50 openings | CTC: 3 – 4.5 LPAFresher : Same JD as below | 100 openings | CTC: 2.8 LPAWalk-in Drive DetailsDate:...


  • Hyderabad, Telangana, India KVC CONSULTANTS LTD Full time ₹ 5,50,000 - ₹ 7,00,000 per year

    Greetings from KVC CONSULTANTS LTDJob description:We Are Hiring For International Service Desk Role With Leading IT Company.(Immediate Joining ) Job Location: Hyderabad.Skill - Customer Support / Technical Support AdvocateEducation - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer ScienceExperience YearsWork from office.5 Days working/Rotational shifts/Cabs...

  • Walkin On 30th Aug

    3 weeks ago


    Hyderabad, Telangana, India Movate Full time

    We're Hiring at Movate (Formerly CSS Corp Pvt Ltd) - walkin Drive on 30th Aug We are looking for enthusiastic Tech Support / Help Desk Engineers / Freshers to join our team in Hyderabad.Open Positions Engineer: 1–5 years experience | 50 openings | CTC: 3 – 4.5 LPAFresher: Same JD as below | 100 openings | CTC: 2.8 LPA Walk-in Drive Details Date: 30th...

  • Walkin on 6th Sept

    3 weeks ago


    Hyderabad, Telangana, India Movate Full time

    We're Hiring at Movate (Formerly CSS Corp Pvt Ltd) - walkin Drive on 30th Aug We are looking for enthusiastic Tech Support / Help Desk Engineers / Freshers to join our team in Hyderabad . Open Positions Engineer : 1–5 years experience | 50 openings | CTC: 3 – 4.5 LPA Fresher : Same JD as below | 100 openings | CTC: 2.8 LPA Walk-in Drive...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobThe Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams....

  • Service Desk Lead

    3 days ago


    Hyderabad, Telangana, India HTC Global Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role: Service Desk LeadLocation: Hyderabad, IndiaWork Mode: Work from Office 5 days a weekShift: 24x7 rotational support (including night shifts aligned to US hours)Experience Required: 5 – 8 years in IT Service Desk/Support, with at least 2 years in a Leadership or Supervisory roleEmployment Type: Full-timeAbout the RoleWe are seeking an experienced...


  • Hyderabad, Telangana, India Milestone Technologies Full time

    Milestone Technologies is actively searching for a highly skilled Service Desk L1 Technician to contribute to the effective management of IT operations and application support As part of our IT team candidates must be technology enthusiasts with a commitment to delivering exceptional technical and non-technical support outstanding customer service and...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the JobThe Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is a combination of general management, service operations and special projects.This person will wear...