Mega Walkin Drive- Service Desk Technical support(International Voice)
1 day ago
Mega Walkin Drive for Service Desk International Voice for Technical Support
JobdescriptionHiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.Should Aware of PC/Laptop troubleshooting Both Hardware & Software.- Knowledge of networking and support, VPN, Active Directory .
Qualifications-
- Freshers and Experience both are eligible
- Freshers with only Excellent communication skills are preferred
- Experience with Min 6months-5yrs of exp into Technical support for voice are preferred
- Should have Excellent Communication Skills with Good Technical Knowledge
- Only Immediate joiners are preferred
- Work from Office/ Rotational night Shift/5 days working & 2 weekoff/ Both side Transportation Provided
Note: Candidates should carry their Resume and Aadhar card with them and please do mention the name Aniketh on top of your resume while coming
Role: Technical Support - Voice / BlendedIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskillsService DeskTechnical SupportTechnical Voice ProcessOutlook ConfigurationWANRemote SupportVPN ConfigurationTroubleshootingLAN Networking About companyTech MahindraCompany InfoAddress:WEBSurvey No. 62/1A, Part B, Tech Mahindra Technology Centre, Special Economic Zone, Dundigal Municipality, Bahadurpally , District : Medchal -Malkajgiri, Hyderabad Telangana)Beware of does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable FeeRead moreServices you might be interested inKnow moreResume DisplayIncrease your profile visibility to recruiters upto 3 timesGet a Featured Profile, Stand out and get noticed in recruiter eyes.
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