Transport Manager

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Job Title: Transport ManagerLocation: GurgaonJob SummaryThe Employee Transport Manager is responsible for planning, organizing, and managing the end-to-end transport operations for employees. This includes route planning, vendor management, safety compliance, fleet performance monitoring, and ensuring reliable pick-up and drop-off services. The role ensures safe, efficient, and cost-effective employee transportation while maintaining high service standards and compliance with company policies.Key Responsibilities1. Transport Operations ManagementPlan and manage daily employee pick-up and drop schedules.Optimize routes for efficiency, cost reduction, and minimal travel time.Ensure timely deployment and availability of cabs/buses.Maintain rosters for shifts (regular, night shifts, weekends, etc.).2. Vendor & Fleet CoordinationCoordinate with transport service providers and drivers.Monitor fleet performance, vehicle condition, and maintenance schedules.Ensure all vehicles have valid insurance, fitness certificates, permits, etc.Evaluate vendor performance and negotiate service contracts.3. Safety & ComplianceEnsure compliance with local transport laws and company safety policies.Implement safety protocols such as GPS tracking, panic buttons, and female employee safety measures.Investigate transport incidents and take corrective actions.Conduct periodic safety audits of vehicles and routes.4. Employee Experience ManagementAddress employee complaints or concerns regarding transport.Coordinate with HR and Admin teams for transport allocation and shift planning.Communicate route/schedule changes to employees.Ensure a comfortable, safe, and reliable experience for all colleagues.5. Cost ManagementMonitor transport budget and control operational costs.Track usage, invoices, and vendor bills.Implement cost-saving initiatives without compromising service quality.6. Documentation & ReportingMaintain route maps, logs, attendance records, and vendor documents.Prepare daily/weekly/monthly reports on transport performance.Track KPIs: on-time performance, vehicle utilization, incidents, cost per employee, etc.7. Team ManagementSupervise transport coordinators, drivers (if in-house), and support staff.Provide training and performance feedback.Manage shift schedules for the transport team.Required Skills & CompetenciesStrong knowledge of employee transport operations (cab management, route planning).Experience with transport management software (TMS), GPS tracking, and route optimization tools.Excellent communication and coordination skills.Problem-solving ability and quick decision-making in emergencies.Strong vendor negotiation and contract management skills.Understanding of employee safety and compliance guidelines.QualificationsBachelor's degree in administration, Logistics, Operations, or equivalent preferred.7-10 years of experience in employee transportation management or similar role.Experience managing large-scale corporate transport operations is a plus.Working ConditionsOffice + on-ground fleet monitoring.May require working in shifts or being on-call during emergencies.Location: On-site –Gurugram, HRScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.