Assistant Manager-Transport

4 days ago

Gurgaon, Haryana, India Sun Life Full time

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Transport Management (Gurgaon and Bengaluru)

Primary responsibility: Vendor Management, transport operations, performance reporting including MIS and Governance

Secondary responsibility: On ground transport operation

Key Responsibilities:

1. Data Analysis and Reporting:

  • Generate regular reports and dashboards providing insights into transport efficiency, costs, and service quality
  • Analyze data to identify trends, patterns, and areas for improvement in transport operations
  • Analyze OTA/OTD (On-Time Arrival/On-Time Departure) reports daily, weekly, and monthly
  • Ensure all MIS processes comply with relevant regulations and company policies, maintaining data integrity and security
  • Reporting and action planning towards noncompliance in operations like unverified drivers trip performed, On time vendor billing, regular update on feedback with lesser ratings

2. Process Management and Improvement:

  • Analyze employee transport needs, developing tailored processes and procedures in collaboration with key stakeholders
  • Conduct regular audits to ensure sanctity of transport processes and rectify discrepancies promptly
  • Adjust routes according to vendor fleet distribution for optimal performance

3. Vendor Management:

  • Develop and maintain strong relationships with vendors to foster collaboration and reliability including discussion of vendor scorecard
  • Drive vendor performance and supply chain basis the scorecard
  • Act as the primary point of contact for vendor-related inquiries and issues
  • Track vendor performance against agreed service levels and key performance indicators (KPIs)
  • Conduct regular performance reviews and address any issues or areas for improvement

4. Incident Management and Reporting:

  • Handle incidents and ensure effective incident reporting
  • Monitor business distribution and manage vendor and employee escalations (via email or in-person meetings) promptly

5. Industry Knowledge and Innovation:

  • Stay updated on industry best practices and emerging technologies in transport management
  • Propose and implement innovative solutions to improve transport operations

6. MIS Management and Optimization:

  • Manage and optimize transport management information systems (MIS)
  • Develop and maintain dashboards and reports for tracking key performance indicators (KPIs)
  • Ensure data accuracy and integrity within the transport MIS
  • Generate MIS reports to track operational performance

Key Qualifications and experience

  • Qualifications: Graduate Regular
  • Total experience (~ 6-8 years years) in different organizations:

Primary Location: SLGS, Gurgaon

Schedule: A Shift (1.30 Hrs – 22.00 Hrs.) and flexible as per business requirements.

Job Category:

Office Administration

Posting End Date:

25/11/2025

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