 
						Managed Services Pre-Sales Lead
7 days ago
Managed Services Pre-Sales Lead - AVP
Managed Services Pre-Sales Lead - AVP1Position Title: Managed Services – Pre-Sales Lead
Location: Open (Preferred: Pune/Hyderabad)
Experience: 20–25 Years
Employment Type: Full-Time
Reports to: Manoj M.
Key Responsibilities:
-      Lead end-to-end pre-sales lifecycle for large Managed Services RFPs (typically $1M–$25M ). 
-      Collaborate with Sales, Delivery, Practice, and Leadership teams to shape winning responses. 
-      Own solution architecture, pricing models, delivery constructs (onshore/offshore), and transition approaches. 
-      Leverage experience in managing 100 member delivery teams to provide credible delivery assurance during pursuit. 
-      Conduct due diligence workshops, define operating models, and create transformation roadmaps for prospects. 
-      Articulate Jade's differentiated value proposition, including AI-led automation, intelligent ticket routing, observability, and AIOps in managed services. 
-      Present to C-level executives and participate in orals and client walkthroughs. 
-      Track market trends and incorporate innovations and best practices in solution designs. 
Required Experience & Skills:
-      20–25 years of IT services experience, with strong emphasis on application and infrastructure managed services. 
-      Proven experience managing large delivery programs (100 FTEs). 
-      Minimum 5–7 years of experience in pre-sales, solution architecture, or deal strategy roles. 
-      Demonstrated ability to lead and win $10M pursuits in a competitive RFP environment. 
-      Excellent understanding of ITIL frameworks, SLA/SLO metrics, service transition, and operating models. 
-      Strong grasp of modern managed services: automation, AIOps, self-heal platforms, service integration. 
-      Experience with cloud platforms (Azure, AWS, GCP) and enterprise technologies (Oracle, SAP, Salesforce, ServiceNow). 
-      Excellent executive communication and presentation skills. 
Preferred Qualifications:
-      Prior experience working with North American/European enterprise clients. 
-      Familiarity with industry benchmarks, pricing models, and contracting structures for AMS. 
-      Exposure to AI/ML-enabled support frameworks, digital twins for IT Ops, and service modernization. 
-      Bachelor's/Master's in Engineering, Computer Science, or related discipline. 
-      ITIL, PMP, or equivalent certifications are a plus. 
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