Senior Manager

2 days ago

Indore, Madhya Pradesh, India IndiGo (InterGlobe Aviation Ltd) Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Primary Job Responsibilities

  • Achieving Revenue Targets: Ensure that the agreed targets for Agency, Corporate & SMEs are met/exceeded for the State of Chhattisgarh & Madhya Pradesh.
  • Agency, Corporate & SME Relationships: Maintain effective relationships with key Agents, Corporates & SMEs such as high performing and potential Travel Agencies/Corporates/SMEs to achieve the agreed objectives as stated above.
  • Customer Handling: Ensure efficient sales service to customers in accordance with their business requirements, including timely information on product, policies, schemes, schedule, and other updates etc. Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, increased market share and sustainable relationships.
  • Market Intelligence: Provide timely and actionable MIS to Management ensuring that the revenues remain on track and the HO can react effectively to OAL market practices. Regular market updates to make correction in the sales planning to increase effectiveness.
  • Networking: Responsible for ensuring a widespread market coverage and distribution network of the agents, by identifying potential agents. Ensure that the sales calls specified/planned per month are met.
  • Outstation visit : Responsible for sales visits to all potential cities/towns in the state, explore new business opportunities and maintain relationship with existing customers.
  • Customer Satisfaction: Always ensure customer satisfaction by providing quality services. Impart precise knowledge to Agents, Corporates & SMEs.
  • Customer Service : Ensure that Agent's or Corporate/ SME customer's queries/ complaints are addressed in a timely and efficient manner.
  • Team Co-ordination: Undertake close co-ordination with internal departments & ensure efficient through local Team & self wherever needed.

Education: Any Graduate

Experience: 10+ Years

Location: Indore (IDR)

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.

Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their – but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.

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