Operations Coordinator

Position Summary:

SSII, an US based medical devices company engaged in developing and manufacturing class II & III Surgical Robots is seeking an
Operations Coordinator
for its Gurgaon, India location.

Join an organization with a passion for commercializing smart, effective and patient centric Robotics solutions.

The Operations Coordinator is a key member of the Operational Team, and they will coordinate for comprehensive planning and provide support to the Operational team, ensuring smooth day-to-day operations and effective management of their schedules and tasks.

Job Description:

1. Operational Management: Take charge of follow-ups, project timelines, and high-priority action items. Coordinate, schedule and organize meetings, calls, and follow-ups, including preparation of agendas and minutes of the meeting.
2. Administrative Support: Track company-wide strategic initiatives related to Operations (owners, dates, risks); escalate blockers early. Provide end-to-end administrative assistance, including drafting and responding to Production, Quality issues, preparing documents, maintaining records, and managing correspondence.
3. Financial & Cash Flow Management: Review the cash flow sheets received from the departments for the supplier payments (Supply Chain), Manufacturing expenses, track reimbursements, and manage petty cash, ensuring proper documentation and adherence to the company's policies.
4. Accounting Liaison: Correspond with Company's accounting team, and other stakeholders for routine operational and financial requirements to run smooth operations.
5. Vendor & External Liaison: Communicate and coordinate with service providers, third parties, and external stakeholders as required.
6. Operational Support: Oversee and ensure smooth day-to-day office operations, addressing administrative needs proactively.
7. Special Projects: Assist leadership with any additional tasks as needed.
8. Record-Keeping: Maintain accurate and up-to-date local records, documents, and files for reference and compliance.
9. Acknowledge and respond to e-mails and tasks daily and accurately
10. Perform other assignments as requested.

Knowledge, and Skills

1. Decision Making - The ability to make "value added" decisions in a timely manner at all levels of the organization.
2. Strategic Thinker - The ability to creatively develop effective responses and plans to people, problems or issues.
3. Communication Skills - The ability to effectively communicate ideas, arguments, solutions and work through conflict resolution at all levels of organizations both internally and externally.

Ethics - Consistently uses good judgment when analyzing right and wrong and performs at a level of conduct that is within corporate ethics guidelines.

Qualification:

1. Graduate in any discipline (bachelor's degree required; additional certifications in administration/secretarial practice will be an advantage).
2. 2–4 years of experience in Supply Chain/administrative/executive support roles.
3. Strong communication, coordination, and organizational skills.
4. Highly proficient in Excel for reports including
   pivot tables, formulas, and data management, without needing complex macros
   and familiar with any ERP platform for material planning.
5. Advanced user of PowerPoint, Word, Outlook—comfortable supporting high-stakes presentations and communications using Teams.
6. Detail-oriented, reliable, and able to multitask effectively.
7. Professional demeanor and the ability to handle confidential information with discretion.
8. Strong interpersonal skills for liaising with senior stakeholders, and vendors.

Note:
Interested candidates are encouraged to email their updated resumes directly to " Please refrain from sending direct messages or personally approaching our Senior Management Team. Such actions will not be entertained and could be seen as a breach of professional conduct. The violation could negatively impact your chances of future employment with us as it does not align with professional conduct and etiquette.

Thanks, HR Department