Subject Matter Expert

8 hours ago


Haryana, India IAssess Consultants LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title:
Subject Matter Expert (SME) – Operations

Location:
Mohali / Karnal

Shift:
Morning / Evening / Night

Experience:
2+ years (KPO, BPO, service industry)

Languages:
English & Punjabi

Key Responsibilities

  • Provide process expertise and support operations.
  • Guide and train teams on best practices.
  • Resolve complex issues and improve workflows.
  • Share knowledge and document improvements.

Skills & Requirements

  • Strong process knowledge in service industry.
  • 2+ years in KPO/BPO roles.
  • Good communication in English & Punjabi.
  • Flexible to work in different shifts.

Skills: english,communication,sme,punjabi,bpo,operations


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