Crm Executive

1 day ago

Gurgaon, Haryana, India OYO Full time

Job Description

We are seeking a detail-oriented and proactive CRM Associate Manager specializing. The ideal candidate will manage end-to-end execution across all CRM channels - including Push, Email, SMS, WhatsApp, RCS, and in-app journeys while ensuring high-quality delivery and performance. The role requires close collaboration with cross-functional teams such as Marketing, Product, Analytics, Sales, and others, as well as coordination with external partners and platform teams. The objective is to deepen customer engagement, optimise lifecycle journeys, and drive measurable business growth.

Responsibilities:

  • Develop and execute end-to-end App push, WhatsApp, SMS, email campaigns, including planning, content creation, testing, deployment, analysis & reporting.
  • Manage and optimize our CRM infra to ensure accurate customer data, segmentation, and targeting for personalized communication.
  • Design and implement customer journeys and automated workflows to nurture leads and conversions and enhance customer retention.
  • Collaborate with cross-functional teams to align email, web push, WhatsApp, SMS and app push marketing strategies with overall marketing objectives.
  • Conduct A/B testing for email and app push campaigns to optimize performance and ensure continuous improvement.
  • Monitor and analyze key performance metrics, providing insights and recommendations for enhancing campaign effectiveness.
  • Stay updated on industry best practices, trends, and technologies CRM.
  • Collaborate with the design team to create visually appealing and effective email templates.

Work Experience:

  • 2-4 Years of relevant experience in CRM for a digital business.
  • Bachelor's degree in marketing, Business, or a related field.
  • Customer-centric mindset and eye for detail is a must.
  • Working knowledge of atleast one campaign management tool: MoEngage, CleverTap.
  • Understanding of GDPR and other email marketing regulations is an added advantage.
  • Strong analytical skills with the ability to interpret data and extract actionable insights.
  • Experience in managing the digital portfolio for a hospitality business is a plus.

  • CRM Executive

    2 weeks ago

    Gurgaon, Haryana, India Bacca Bucci Fashions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are looking for a detail-oriented and proactive CRM Executive to manage and optimize our customer relationship processes. The ideal candidate will focus on CRM operations, driving customer growth, engagement, and retention through data-driven strategies and timely execution.Key Responsibilities: CRM OperationsManage day-to-day CRM platform activities,...

  • CRM Executive

    1 week ago

    Gurgaon, Haryana, India zingbus Full time

    About the Company:Founded in 2019, zingbus is building the most trusted brand for intercity travel. Keeping reliability and safety at the core, we are building a two-sided platform that delivers standardized journey experience for travelers and increased earnings for our supply partners.We connect 300+ cities across the country through our daily services and...

  • CRM Executive

    1 day ago

    Gurgaon, Haryana, India Afstand Education Full time

    Company Description"Afstand Education" is dedicated to being a trusted learning and career partner, offering tailored online educational programs for students and professionals. With a focus on adapting to the evolving world, our courses are designed to provide practical skills and real-world experience to ensure success in any field. We pride ourselves on...

  • CRM Executive

    7 days ago

    Gurgaon, Haryana, India SAMPLY Full time

    Company: Location: Gurugram, HaryanaEmployment Type: Full-timeAbout Samply:Samply is India's first targeted sampling platform that connects FMCG brands directly with RWA societies, enabling free product sampling to the right audience. We help brands build awareness, generate authentic feedback, and drive conversions through data-driven sampling...

  • Account Executive CRM

    1 week ago

    Gurgaon, Haryana, India ServiceNow Full time

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Crm Executive

    7 days ago

    Gurgaon, Haryana, India Enframe Interiors Full time

    Responsibilities:* Manage CRM database with accuracy* Qualify leads through communication & presentation skills* Generate online leads through cold calling & BD efforts* Close sales through effective sales presentations

  • Executive / Sr. Executive – CRM & Loyalty Marketing

    3 days ago

    Gurgaon, Haryana, India CityKart Retail Pvt Ltd Full time

    We're Hiring – Executive / Sr. Executive – CRM & Loyalty MarketingCompany: Citykart Stores Pvt. Ltd.Location: GurugramExperience: 2–3 YearsSalary: ₹3.5 – ₹4.5 LPA (Negotiable)About the Role:Join our dynamic Marketing & Business Automation team at Citykart, one of India's fastest-growing value retail chains We're looking for a data-driven and...

  • CRM Manager

    2 weeks ago

    Gurgaon, Haryana, India CARTRENDS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCar Trends is a leader in delivering premium auto parts, catering to a broad spectrum of customers, from car enthusiasts to commercial fleets. With a strong legacy in the automotive industry, Car Trends is dedicated to quality, reliability, and continuous innovation. The company offers both OEM and aftermarket solutions designed to enhance...

  • CRM Executive

    2 weeks ago

    Gurgaon, Haryana, India Skinfinity Full time ₹ 20,00,000 - ₹ 1,00,00,000 per year

    Roles and Responsibilities Receiving phone calls inquires answering as per SOP scheduling appointments for the clients basis availability Interact with clients answer calls Prepare bills & manage the cash Manage petty cash & prepare cash vouchers Preparing daily reports - Closing Report and Stock Report Responsible for daily Cash Good typing speed ...

  • Crm Associate

    7 days ago

    Gurgaon, Haryana, India Global Cars Aus Pty Ltd Full time

    Job Description: CRM Associate CARS24 AustraliaLocation: Gurugram on-site (Remote collaboration with AU teams) || 5 day working from officeTeam: CRMReporting To: Head of Brand & MarTech, CARS24 AustraliaAbout the RoleCARS24 Australia is scaling its next chapter of growth across brand, performance, and customer lifecycle excellence. We are looking for a CRM...