Front Office Executive

5 days ago

Coimbatore, Tamil Nadu, India Krishna Nursing Home Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Role & responsibilities

Key Responsibilities:

  • Greet patients, attendants, and visitors politely and professionally
  • Register new patients and update existing patient information in the system
  • Manage appointments, follow-ups, and cancellations efficiently
  • Direct patients and visitors to the appropriate departments or personnel
  • Answer phone calls, respond to inquiries, and route calls/messages as needed
  • Coordinate with doctors, nurses, and administrative staff to ensure smooth patient flow
  • Maintain front desk cleanliness and organization at all times
  • Handle basic billing and payment-related queries, if required
  • Maintain confidentiality of patient information
  • Assist with any additional administrative or operational support as directed by the management

Qualifications:

  • Minimum qualification: 12th pass or graduate in any field
  • Prior experience in hospital or clinic reception preferred
  • Good communication skills in English and Tamil
  • Basic computer knowledge and ability to use hospital software systems
  • Polite, calm, and professional behavior under pressure
  • Strong sense of responsibility, punctuality, and customer service mindset

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