Front Office Associate

5 hours ago

Coimbatore, Tamil Nadu, India PSG Institute of Advanced Studies (PSGIAS) Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Roles and Responsibilities

  • Greet guests upon arrival, check-in, and handle room assignments.
  • Manage front office operations, including handling guest requests and resolving issues.
  • Ensure efficient processing of reservations, cancellations, and modifications.
  • Provide exceptional customer service to ensure guest satisfaction.
  • Maintain accurate records of guest interactions and transactions.

Desired Candidate Profile

  • 5-10 years of experience in hotel management or related field (front office operations).
  • Strong knowledge of front desk procedures, guest handling, and relationship management.
  • Excellent communication skills with ability to work effectively with diverse personalities.
  • Proficiency in using computer systems for booking software applications.

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