Key Account Manager

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Team: This team is directly responsible for the growth of Transit-Offline Railways business vertical.

About the Role: Paytm is looking for an experienced sales professional & people manager to be a part of the Transit-Offline Railways vertical.

Expectations/ Requirements:

1. Identify and resolve issues raised by the sales team promptly.

2. Identify and resolve issues raised by the sales team promptly.

3. Act as the primary point of contact for all stakeholders regarding post-go-live concerns.

4. Address queries and EMI-related issues, explore cross-sell revenue opportunities, and provide effective solutions to enhance overall efficiency.

5. Strong collaborative skills and the ability to work effectively with cross-functional teams and support the SG grade Hiring.

6. Excellent verbal and written communication skills. Ability to convey technical information to non-technical stakeholders.  

7. Sales dashboards/MIS creation & Data analysis & amp; interpretation – providing key inputs to the sales team.

8. Analyze sales data to identify trends, patterns, and insights. Create reports and dashboards to support decision-making.

9. Act as the primary point of contact for all stakeholders regarding post-go-live concerns.

10. Address queries and EMI-related issues, explore cross-sell revenue opportunities, and provide effective solutions to enhance overall efficiency.

11. Strong collaborative skills and the ability to work effectively with cross-functional teams and support the SG grade Hiring.

12. Excellent verbal and written communication skills. Ability to convey technical information to non-technical stakeholders.  

13. Sales dashboards/MIS creation & Data analysis & amp; interpretation – providing key inputs to the sales team.

14. Analyze sales data to identify trends, patterns, and insights. Create reports and dashboards to support decision-making.

Must-Have:

1. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 

2. Skilled in coaching and mentoring, a quick learner who grasps and puts into application newly learned ideas and concepts.

Superpowers/ Skills that will help you succeed in this role:

1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit.

2. Passionate about working in a fast-growing firm.

3. Articulate complex solutions to novice customers.

4. Good sales and negotiation skills. Experience in quota-driven sales is a must.

5. Experience in payments and finance is a plus - though not mandatory.

Education

Graduation 

Why join us

1. A collaborative output-driven program that brings cohesiveness across businesses through technology 

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360 feedback from your peer teams on your support of their goals

4. Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story