Desktop Support Engineer L1

2 weeks ago


Mumbai, Maharashtra, India CIEL HR Full time ₹ 12,00,000 - ₹ 25,00,000 per year

Role :- Desktop Support L1

Experience :- Min 1-4 Yrs

Location :- Goregaon/Santacruz/Airoli/Bandra

Notice Period:- Immediate Joiners

Shift timings and working days :-Rotational Shift, 6 Working Days.

NOTE - 1st round Virtual & 2nd F2F

L1 Desktop Support:

  • Experience with Windows operating systems (Windows 10/11), macOS(knowledge) and common business software (Office 365, email clients, etc.).
  • Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices.
  • Experience with remote desktop support tools and IT helpdesk ticketing systems.

  • Skills:

  • Strong problem-solving and troubleshooting abilities.

  • Excellent communication skills and the ability to explain technical issues to non-technical users.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Basic understanding of networking principles (TCP/IP, DNS, DHCP) is a plus.\


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