Desktop Support Engineer
7 days ago
Job Title: L1 Desktop Support Engineer
Company: Tata Advanced Systems
Location:
42, Kishanlal Marwah Road, Off Saki Vihar Road, Ganesh Nagar, Marol, Andheri East, Mumbai, Maharashtra 400072
Job Summary:
Key Responsibilities:
- Troubleshoot and maintain desktops, laptops, and printers.
- Install and configure Windows and Linux operating systems.
- Manage data backup and OS reinstallation.
- Install and configure basic and licensed software.
- Handle basic networking issues (LAN/Wi-Fi, IP configuration, DHCP/DNS).
- Configure email accounts and troubleshoot Outlook issues.
- Manage VC devices, Teams, and Webex support.
- Raise service tickets for OEM warranty systems.
Skills & Competencies:
- Strong knowledge of hardware troubleshooting and peripherals.
- Basic understanding of server and network concepts.
- Good communication, problem-solving, and time management skills.
- Familiarity with antivirus tools and endpoint security.
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