Desktop Support Engineer L1

2 days ago


Navi Mumbai, Maharashtra, India Allied Digital Full time ₹ 3,00,000 - ₹ 9,00,000 per year

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Managing the Desktop/Laptop/network Device and Servers
  • Managing the monthly windows patches
  • Managing antivirus and network devices
  • Backup management (daily/weekly/monthly)
  • Prepare and maintaining Audit related infra documents (ISMS)
  • Coordinating with vendor till closure.
  • Email messaging - MS Outlook.
  • Domain basic knowledge.
  • MFA and Application Basic troubleshooting.
  • Experience in handling critical & VIP users.
  • Remote technical support hands on.
  • Desktop & Network troubleshooting skill level 2 mandate.
  • Asset management and IMAC process awareness.
  • Windows Operating system.
  • Ticketing tool knowledge.
  • Office 365.
  • Strong communication skills.
  • Good analytic & strategic thinking.

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