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Desktop Support Engineer

2 weeks ago

Mumbai, Maharashtra, India Premade Innovations Full time

Company Description

Premade Innovations is a leading software company in India, renowned for providing comprehensive software-based solutions to empower businesses globally. Partnered with Microsoft-skilled professionals, the company delivers high-quality, future-ready products designed to meet evolving industry needs. Known for its excellence in pre-developing innovative software, Premade Innovations ensures top-notch quality using advanced development techniques to provide exceptional experiences. With a strong commitment to addressing the root causes of business challenges, the team designs tailored software solutions and offers continuous maintenance, helping companies to grow and succeed.

Role Description

This is a full-time, on-site role for a Desktop Support Engineer, based in Mumbai. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting technical issues, maintaining and repairing computer hardware, and assisting with printer setup and support. The role involves working closely with the technical team, responding promptly to support requests, and ensuring smooth IT operations at the workplace.

Qualifications

  • Experience in Desktop Computers and Computer Hardware support
  • Strong skills in Troubleshooting and Technical Support
  • Knowledge of Printer Support and related devices
  • Ability to diagnose and resolve hardware and software issues efficiently
  • Excellent communication and problem-solving skills
  • Relevant certifications (e.g., A+, ITIL, or equivalent) would be advantageous
  • Ability to work collaboratively in an on-site capacity
  • A diploma or degree in Computer Science, Information Technology, or a related field

Salary Range LPA