Head - Quality Management and Technical Support

1.   SKILLS AND KNOWLEDGE

Educational Qualifications:

Bachelor's degree in electrical/civil/mechanical engineering (master's preferred).

Functional Skills:

• Technical Standards & Compliance:
  Proficiency in IS/IEC/IEEE standards, quality codes, and regulatory requirements applicable to solar, wind, and transmission infrastructure.
• Inspection & Testing Expertise:
  Hands-on knowledge of inspection techniques (FAT/SAT, NDT, ITPs) and quality control processes across engineering, procurement, and construction phases.
• Root Cause Analysis & CAPA:
  Ability to conduct structured failure investigations, implement corrective and preventive actions, and close NCRs effectively.
• Vendor & Material Quality Assurance:
  Skill in vendor evaluation, quality audits, incoming material inspection, and managing supply chain quality risks.
• QMS Implementation:
  Experience in establishing Digital quality Management system , Quality Management Systems and process documentation

Relevant and total years of Experience:

• 16+ years of experience in quality management, preferably in renewable and transmission businesses.
• Strong knowledge of EPC project lifecycle, material standards, and QA/QC practices. Proven leadership in managing multi-site quality teams and vendor networks.
• Certifications in ISO 9001, Six Sigma, or similar will be an advantage.

1. PRINCIPAL ACCOUNTABILITIES:

Accountabilities

Quality Management 

Key accountabilities and deliverables: 

Quality Management System (QMS):

• Establish, implement, and maintain robust QMS across projects and operations. Define and roll out a unified Quality Policy aligned with organizational vision.
• Ensure compliance with ISO and applicable regulatory requirements. Develop Quality Management System (QMS) based on ISO 9001 and project-specific quality requirements.
• Technical due diligence of WTG and solar and new emerging technologies
• Handling and management of 3rd party inspectors at vendor place (In process and Finish good inspections) and  project (Filed quality monitoring) and track nonconformance and its logical closure
• Establish and maintain quality agreements with vendors, clearly defining quality expectations, performance metrics, and responsibilities.
• Non-Conformance Management: Investigate and resolve quality-related issues and non-conformances with vendors promptly. Collaborate with vendors to implement corrective and preventive actions (CAPAs) to address root causes and prevent future quality issues.
• Act as a point of escalation for complex technical issues and ensure timely resolution.
• Develop and implement a comprehensive quality management system to ensure products and services meet or exceed established quality standards and regulatory requirements. Integrate quality protocols from pre-bid engineering to commissioning and O&M phase.
• Establish gates and checkpoints for engineering reviews, material inspections, and milestone validations.
• Lead internal and external audits; drive continual improvement initiatives.

 Project Quality Assurance/Control:

• Define structured Inspection & Test Plans (ITPs) across project stages.
• Strengthen FAT, SAT, and site inspection protocols with traceable documentation and digital tools.
• Adopt digital quality dashboards, non-conformance tracking systems, and real-time quality data analytics.
• Integrate quality KPIs with project management and execution tools.
• Review and approve inspection test plans (ITPs), FAT/SAT procedures, and QAPs.
• Coordinate with project and site teams for quality compliance and NCR resolution.

Vendor and Supply Chain Quality:

• Vendor/contractor technical DD and support the new vendor development to optimize the cost and delivery schedule
• Oversee vendor audits, capability assessments, and quality performance tracking.
• Drive improvements in supply quality across critical components (modules, inverters, transformers, MMS, cables, etc.).

Corrective and Preventive Actions (CAPA)

• Institutionalize a system to capture deviations, conduct RCAs, and drive timely CAPA implementation.
• Use feedback loops from execution to enhance future designs and material specs.

Technical Innovation & Developing Solutions

• Adopt digital quality dashboards, non-conformance tracking systems, and real-time quality data analytics.
• Integrate quality KPIs with project management and execution tools..

Business Planning & Budget Forecasting

• Budget allocation for quality engineers, inspectors, and specialists at HO, factories, and project sites — including training, certifications (e.g., ISO, NDT), 
• Provision for quality tools (measuring instruments, test kits), digital platforms (QMS software, NCR tracking), third-party inspections, lab testing, and vendor audits

Developing self and others

• Conduct regular training and awareness programs on quality standards, root cause analysis (RCA), and problem-solving.
• Promote a culture of zero-defect and first-time-right execution

Management Functions

• Provide quality assurance reports to internal management, clients, and lenders.
• Showcase quality credentials through certifications, audit clearances, and compliance records. 

Interface with Hong Kong

• Showcase quality credentials through certifications, audit clearances, and compliance records