Front Office Executive

2 weeks ago

Mokkam Calicut Kerala, India Miracle Hotel and Resorts Full time ₹ 2,40,000 per year

Job Title: Front Office Executive

Location: Miracle Hotel and Resorts, Kunnamangalam, Kozhikode

Job Type: Full-time

Job Description

Miracle Hotel and Resorts is seeking a professional and guest-focused Front Office Executive to join our team. As the first point of contact for our guests, you will manage front desk operations, reservations, and guest relations while ensuring a welcoming and seamless experience.

Key Responsibilities

  • Greet guests and handle check-in/check-out processes smoothly.
  • Manage room reservations, cancellations, and modifications.
  • Handle guest inquiries, complaints, and service requests politely and efficiently.
  • Maintain accurate records of guest accounts, billing, and payments.
  • Coordinate with housekeeping and other departments for guest requirements.
  • Promote hotel services, facilities, and special offers.
  • Ensure the front desk area is clean, presentable, and organized.

Qualifications & Skills

  • Hotel Management passed students encouraged to apply.
  • Experienced candidates in Front Office/Reception preferred.
  • Strong communication and interpersonal skills.
  • Knowledge of MS Office and hotel management software.
  • Customer-first attitude with good grooming and presentation.
  • Ability to multitask and work under pressure.

Salary & Benefits

  • Salary: ₹20,000 per month
  • Food and accommodation provided
  • Professional work environment with career growth opportunities

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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