Technical Support

3 days ago


Bengaluru, Karnataka, India Your Pitchh Full time ₹ 5,50,000 per year

Technical support Associate :

To schedule an Interview call Namreen)

Requirements:

- Excellent Communication in English.

- Freshers and Experienced are welcome to apply

- Immediate joiners only.

Job summary:

As a Technical support Associate for a Technical domain, you will be responsible for handling Windows operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service.

Key Responsibilities:

  • Troubleshoot issues related to system performance, updates, drivers, and user accounts
  • Assist with installation, configuration, and maintenance of Windows-based applications
  • Guide users through step-by-step solutions via phone, email, or remote access tools
  • Document all technical issues and resolutions in the ticketing system
  • Escalate unresolved or complex issues to higher-level support teams when necessary

  • Work collaboratively with cross-functional teams to resolve escalated issues.

Work Location: Divyashree Towers, Bannerghatta Road, Bangalore

Shifts: Rotational Shift (5 days work /2 days off)

Salary: Up to 5.5 LPA

Immediate joiners only.

Interested candidates can contact Namreen)

or



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