
Technical Support
3 days ago
Technical support Associate :
To schedule an Interview call Namreen)
Requirements:
- Excellent Communication in English.
- Freshers and Experienced are welcome to apply
- Immediate joiners only.
Job summary:
As a Technical support Associate for a Technical domain, you will be responsible for handling Windows operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service.
Key Responsibilities:
- Troubleshoot issues related to system performance, updates, drivers, and user accounts
- Assist with installation, configuration, and maintenance of Windows-based applications
- Guide users through step-by-step solutions via phone, email, or remote access tools
- Document all technical issues and resolutions in the ticketing system
Escalate unresolved or complex issues to higher-level support teams when necessary
Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Divyashree Towers, Bannerghatta Road, Bangalore
Shifts: Rotational Shift (5 days work /2 days off)
Salary: Up to 5.5 LPA
Immediate joiners only.
Interested candidates can contact Namreen)
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