Technical Support

2 days ago


Bengaluru, Karnataka, India Peoplelogic Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Role: Technical Support (React)

Total exp: 3+ yearsSkills and Experience

Candidates must have strong experience in the following areas:

  • who have provided tech / production support to react based

applications

  • who has experience in policy admin.

  • Incident, Release, Change and Problem Management Skills

  • Collaborating with Development, DevOps, QA teams and Audit

  • Proven track record in day-to-day Production Support

  • Act as an escalation point for complex technical issues, aiding

assistance to resolution

  • Knowledge of Automation


• Knowledge/Hands-on experience with React, SQL, Web Technologies and


Monitor

Support/Development of SLA//'s and Performance Monitoring

  • Implement strategies to Improve Performance and Customer Satisfaction

  • Ensures process and troubleshooting technical documentation compliant

for the team

  • Strong analytical and troubleshooting skills

  • Managing third party resources



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