csr
3 days ago
Job Title:
Customer Support Executive – BFSI Process (Day Shift)
Location:
Chandivali, Mumbai
Job Type:
Full-Time | Work from Office
2 Weekly Offs (Rotational)
Job Description:
We are hiring experienced Customer Support Executives for our BFSI (Banking, Financial Services, and Insurance) process.
If you have 1+ year of BPO experience, especially in banking or financial services, and are looking for a stable day shift job in Mumbai, apply now
Key Responsibilities:
- Handle inbound and outbound customer calls
- Resolve banking/financial queries efficiently
- Ensure excellent customer experience and satisfaction
- Maintain quality standards and adhere to SLAs
- Log and escalate customer concerns appropriately
Requirements:
- Minimum 1 year of BPO experience in BFSI domain
- Graduation is mandatory
- Good communication skills in English and Hindi/Marathi
- Willing to work from the Chandivali office
- Comfortable with rotational weekly offs
Shift Details:
- Day Shift
- 2 Rotational Offs per week
- Work from Office only
Salary:
₹25,000 to ₹27,800 (in hand, based on experience)
Job Types: Full-time, Permanent
Pay: ₹25, ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
Expected Start Date: 23/10/2025
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