Csr Executive
2 days ago
Roles and Responsibilities
- * Handle inbound/outbound calls, respond to queries, and provide excellent customer service.
- * Maintain accurate records of CSR activities, reports, and metrics.
- * Coordinate with internal teams to ensure seamless execution of CSR initiatives and events.
- * Manage CSR projects from initiation to completion, ensuring timely delivery and quality results.
Desired Candidate Profile
- * 0-5 years of experience in a similar role or industry (BPO/Call Centre).
- * Excellent communication skills for effective voice processing and telecalling.
- * Proficiency in handling inbound/outbound calls, voice support, and domestic BPO operations.
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