Application SPOC/Support Professional

7 days ago

Ahmedabad, Gujarat, India Avant-Garde Corporate Services Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are seeking a proactive Application & Functional Support Engineer to provide application support, deployment, and maintenance for Java-based applications. The candidate will work in shifts (excluding night shifts) and provide technical and functional support to member banks, ensuring smooth operations of payment systems.

The role demands hands-on experience with Java stack applications, Linux environments, PostgreSQL databases, Apache web servers, and IBM WebSphere MQ Series, along with the ability to troubleshoot and resolve technical issues efficiently.

Key Responsibilities:

  • Application Support & Maintenance:
  • Deploy and maintain Java-based applications on Linux servers.
  • Provide technical and functional support to member banks via phone and email.
  • Monitor applications during Beginning of Day (BOD), intra-day, and End of Day (EOD) activities.
  • Perform patch upgrades, web server installations, troubleshooting, and log analysis.
  • Maintain production SOPs and deploy production releases.
  • Investigate user queries through SQL database queries, application logs, and application flow issues.
  • Coordinate with Network, Infrastructure, and System Administration teams for issue resolution.

Technical Competencies:

  • Java, Spring Boot, Spring Framework, REST APIs, React JS
  • Linux operating system administration
  • PostgreSQL database management
  • Apache web server deployment and maintenance
  • IBM WebSphere MQ Series (server and client)
  • Basic troubleshooting for Windows and Linux
  • Understanding of ISO 20022 standards and payment systems (plus)

Functional Competencies:

  • Banking / KYC support
  • Member bank coordination and issue resolution
  • Behavioral Competencies:
  • Good team player and collaborative mindset
  • Ability to work under pressure and in shifts
  • Quick learner, ready to take ownership and learn new technologies
  • Effective communication skills

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