Assistant Housekeeping Manager

1 week ago


Alleppey, Kerala, India Vedic Village Hotels & Resorts Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Interested candidates may send their updated profiles to

OR

WhatsApp , ,

Candidates with prior experience in Hotels are preferred.

Assistant Manager Housekeeping

.

Jobs and Responsibilities

To ensure cleanliness & upkeep of the hotel and provide the highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs.

  • Inspection of rooms and public area, ensuring that all the standards are adhered to
  • Instruct staff to get rooms ready according to guest requests.
  • Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning, deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date.
  • Ensure that all rooms are prepared in accordance with guest preferences.
  • Ensure all guest requests/ complaints are being handled professionally and are closed within the prescribed time period.
  • Document daily consumption record, complaint handling and compliment records.
  • Maintain the weekly consumption for room supplies by checking physical inventory.
  • Ensure all vendors are able to maintain the desired standards of service throughout the year.
  • Train the staff on SOPs and ensure they are complied with.
  • Prepare for audits and execute all corrective measures outlined by supervisor.
  • Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries.
  • Coordinate with the HR Department for all employee related initiatives.
  • In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job.

Job Types: Full-time, Permanent

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift


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