Convention Center Manager
2 weeks ago
The Convention Center Manager oversees the day-to-day operations of the convention and event facilities, ensuring exceptional service delivery, operational efficiency, and client satisfaction. This role requires a leader with strong hospitality experience who can balance guest relations, event management, and facility operations while maintaining the highest standards of professionalism and service quality.
Key Responsibilities:
- Supervise all aspects of the convention center's daily operations, including event setup, logistics, maintenance, and guest services.
- Ensure that facilities are clean, safe, and properly maintained at all times.
- Develop and implement operational policies and procedures aligned with company standards and hospitality best practices.
- Coordinate with housekeeping, security, catering, and technical teams to ensure seamless event execution.
- Prepare and manage annual operating budgets for the convention center.
- Monitor financial performance, control costs, and maximize revenue opportunities.
- Foster a culture of teamwork, accountability, and guest-focused service.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Event Management, or a related field.
- Minimum 5–7 years of progressive experience in hospitality, convention center, or large-scale event management.
- Proven leadership experience managing large teams in a high-volume, guest-oriented environment.
- Strong knowledge of event operations, catering, facilities management, and client relations.
- Excellent communication, negotiation, and organizational skills.
- Proficiency in event management software and Microsoft Office Suite.
- Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
Job Type: Full-time
Work Location: In person
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