HR Business Partner – Retail

3 days ago

Chennai, Tamil Nadu, India Reliance Retail Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Key Responsibilities of the Role

  • Talent Acquisition:
  •  Lead end-to-end recruitment for store-level roles including Store Managers, Assistant Managers, and Frontline Sales Staff.
  •  Partner with Area Managers and Store Leaders to understand manpower needs and workforce planning.
  •  Manage recruitment channels such as job portals, walk-ins, employee referrals, campus/job fairs, and local hiring agencies.
  •  Ensure hiring SLAs are met and that all stores are adequately staffed to support business operations.
  •  Coordinate offer rollouts, joining formalities, and onboarding experience for new hires.
  • HR Business Partnering:
  • Collaborate closely with Store Leadership to align people strategies with business objectives.
  • Serve as a trusted advisor on workforce planning, talent engagement, and HR practices.
  •  Support change management initiatives and help drive business transformation at the ground level.
  • Employee Engagement & Culture Building:
  • Execute zonal and store-level employee engagement programs to boost morale and productivity.
  • Promote a high-performance, inclusive, and value-driven workplace culture.
  • Act on feedback from engagement surveys and implement action plans.
  • Employee Relations & Compliance:
  • Handle employee grievances and disciplinary matters with fairness and compliance.
  • Ensure adherence to local labor laws, HR policies, and statutory requirements.
  • Support audits, documentation, and legal processes as required.
  • HR Operations & MIS:
  • Coordinate with HR Operations for payroll inputs, attendance management, transfers, and exits.
  • Maintain updated HR dashboards and analyze people metrics for decision-making.
  • Attrition and Retention:
  • Monitor attrition trends across stores and identify root causes for early exits or high turnover.
  • Design and implement retention strategies to improve employee stickiness, especially in frontline roles.
  • Conduct stay interviews, exit interviews, and pulse surveys to gather insights and build actionable plans.
  • Collaborate with operations and HR teams to create a strong employee value proposition (EVP).

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