Manager / Sr. Manager - Admission & Billing

24 hours ago

Mumbai, Maharashtra, India National Health And Education Society Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Roles and Responsibilities

  • A&B Manager shall manage the entire patient flow from admission to discharge, ensuring all necessary documentation is completed and updated accurately.
  • Oversee IPD and ER billing operations, including cash and credit billing and payment settlements to maximize cash flow and minimize revenue leakage.
  • Oversee daily cash collections, reconciliation, and deposits. Also, receivables, refunds, and patient billing to ensure accuracy and compliance.
  • Manage TPA (Third-Party Administrator) and Corporate empanelment, documentation, and query resolution. Verify insurance eligibility, process claims, and handle appeals for denied authorizations.
  • Recruit, train, and supervise admissions and billing staff, ensuring they follow hospital protocols and policies efficiently.
  • Serve as a point of contact for patient grievances, provide clear communication, and ensure a positive patient experience throughout their interaction with the admissions and billing department.
  • Audit bills to minimize errors and leakage. Ensure all processes comply with hospital policies, healthcare regulations, and legal requirements.
  • Prepare and present MIS reports on department performance.

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