Customer Care Executive

2 days ago

Hyderabad, Telangana, India Sutherland Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Customer Support Executive International Semi Voice Process

Company: Sutherland

Interview Location: Sutherland Global Services

Manikonda, Hyderabad

Divyasree Building, Block 2, 7th Floor, Lanco Hills.


About the Role

Sutherland is hiring Customer Support Executives for our International Semi Voice Process. This role involves assisting international customers, providing resolutions on transaction-related issues, and ensuring excellent customer experience.

Key Responsibilities:

  • Handle customer queries via semi-voice and voice channels.
  • Provide accurate and timely resolutions for transaction-related issues.
  • Maintain professionalism and deliver high-quality customer service.
  • Meet performance and process compliance standards.
  • Work in rotational shifts including night shifts and rotational week-offs.

Requirements:

  • Strong verbal and written communication skills.
  • Good problem-solving and analytical ability.
  • Flexibility to work in a 24/7 rotational shift environment.
  • Prior experience in customer support is an advantage (freshers can also apply).
  • Educational Qualification: Graduate/Undergraduate.

Job Details:

  • Process: International Semi Voice
  • Location: Manikonda, Hyderabad
  • Shifts: Rotational (including night shifts)
  • Week-offs: Rotational

Why Join Us?

  • Work with a leading global organization.
  • Competitive salary and growth opportunities.
  • Supportive and dynamic work environment.

Interview Location:

Divyasree Building, Block 2, 7th Floor, Lanco Hills, Manikonda, Hyderabad

Apply Now Be part of a team that delivers exceptional customer experiences

Make sure you carry updated resume and Adhaar card for interview and write "Sundara" on the top of the resume**

IMPORTANT:

Important: "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to "" Role & responsibilities

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